Skip to main content
UMass Collegiate M The University of Massachusetts Amherst
  • Visit
  • Apply
  • Give
  • Search UMass.edu
Human Resources Human Resources

Main navigation

  • AskHR
  • Work at UMass Amherst
    Jobs for Faculty and StaffHow to ApplyExecutive SearchesBenefitsNew Employee Guide
    Jobs for StudentsDiversity, Equity, and InclusionJobs for Classified EmployeesYellow Sheet (On Campus Only)Campus Safety Report
  • Benefits & Pay
    BenefitsPayrollClassification and Compensation
    HR Employee Service CenterWork-Life EventsEmployment and Income Verifications
  • Training
    Workplace Learning & DevelopmentThe Partnership for Worker EducationEmployee Inclusivity TrainingsNew Employee Required Workshops
    Systems Support & TrainingPageUp and Search Process GuidesHR Direct GuidesePAF GuidesDocument Library
  • Support
    WorkWell@UMassEmployee Counseling and Consultation OfficeEmployee Assistance Program (Mass4You)Workplace AccommodationsWorkplace Bullying
    HR Business PartnershipsUniversity Ombuds OfficeOffice of Equity and Inclusion
  • Labor Relations
    Union News and Updates

Breadcrumb

  1. Home

Information on Employees’ Unemployment Insurance Coverage


The Commonwealth of Massachusetts Executive Office of Labor and Workforce Development Department of Unemployment Assistance (DUA) Information on Employees’ Unemployment Insurance Coverage

Employer: University of Massachusetts Amherst
Address: 181 President's Drive, 325 Whitmore Admin. Bldg., Amherst, MA 01003
Employer DUA ID#: 04-6002284

Employees of this business or organization are covered by Unemployment Insurance (UI), a program financed entirely by Massachusetts employers. No deductions are made from your salary to cover the cost of your Unemployment Insurance benefits

If you lose your job, you may be entitled to collect Unemployment Insurance. Outlined below is the information you need in order to apply for Unemployment Insurance (UI) benefits. Before you file, your employer will give you a copy of the pamphlet: How to Apply for Unemployment Insurance Benefits, provided by the Massachusetts Department of Unemployment Assistance (DUA).

You must be in the United States, its territories, or Canada when filing a claim or certifying for weekly UI benefits.

There are two ways to apply for UI Benefits:

  1. Apply by Using UI Online UI Online is a secure, easy-to-use, self-service system. You can apply for benefits, reopen an existing claim, request weekly benefit payments, check your claim status, sign up for direct deposit, update your address, and even file an appeal online. To apply for benefits using UI Online, go to www.mass.gov/dua, and select UI Online for Claimants, and complete the required information to submit your application.
  2. Apply by calling the TeleClaim Center Unemployment Insurance services are available by telephone. You can apply for Unemployment Insurance benefits, reopen a current claim, obtain up-to-date information on the status of your claim and benefit payment, resolve problems, and sign up for direct deposit — all by telephone. To apply for benefits by telephone, call the TeleClaim Center at 1-877-626-6800 from area codes 351, 413, 508, 774, and 978; or 1-617-626-6800 from any other area code. You will be asked to enter your Social Security Number and the year you were born. You will then be connected to an agent who will take the information necessary to file your claim.

Note: During peak periods from Monday through Thursday, call scheduling may be implemented, providing priority for callers based on the last digit of their Social Security Number. This helps ensure that you and others can get through to the TeleClaim Center in a timely manner. Please check the schedule on before calling:

If the last digit of your Social Security Number is: Assigned day to call Teleclaim is:
0, 1 Monday
2, 3 Tuesday
4, 5, 6 Wednesday
7, 8, 9 Thursday
Any last digit Friday

IMPORTANT: Massachusetts General Law, Chapter 151A, Section 62A requires that this notice be displayed at each site operated by an employer, in a conspicuous place, where it is accessible to all employees. It must include the name and mailing address of the employer, and the identification number assigned to the employer by the Department of Unemployment Assistance .

An equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. For hearing-impaired relay services, call 711.

www.mass.gov/dua

Navigation

‹ Previous | Up | Next ›

Book Navigation Links

UMass Amherst Policies and Guidelines for Employees
Accessible Workplace
Service Animal and Assistance Animal Policy
Notifications Related to Wage and Hour Laws
Massachusetts Wage & Hour Laws
US Employee Rights Under the Fair Labor Standards Act (FLSA)
Pay Transparency
Notifications Related to Protection from Discrimination
Know Your Rights: Workplace Discrimination is Illegal
Policy Against Discrimination, Harassment, and Related Interpersonal Violence
Statement of Affirmative Action and Equal Opportunity (Trustee Policy)
Fair Employment in Massachusetts
Massachusetts - Sexual Harassment is Illegal
Massachusetts Pregnant Workers Fairness Act
Conduct as a Representative of the University & the Commonwealth
Principles of Employee Conduct
Summary of the Conflict of Interest Law for State Employees
Policy Against Discrimination, Harassment, and Related Interpersonal Violence
Policy Against Intolerance
Resolution in Support of Pluralism
Drug Free Workplace
Intellectual Property Policy (Trustee Policy, Amherst & Boston Campuses)
Regulations for Use of Property (Trustee Policy)
Title IX Policy and Grievance Procedures
Firearms and Weapons Policy
Workplace Bullying
Export Control Policy
Policy on Conflicts of Interest Relating to Intellectual Property and Commercial Ventures (Trustee Policy)
Public Records: Your Responsibilities as a Public Employee
UMass Acceptable Use of Information Technology Resources
UMass Trustee Policy on Fraudulent Financial Activities
Notifications Related to Workplace Safety
Commonwealth of Massachusetts Department of Industrial Accidents Notice to Employees
Massachusetts Right to Know Workplace Notice
Massachusetts Workplace Safety and Health Protection for Public Employees
Notifications Related to Leaves of Absence
Your Employee Rights Under the Family and Medical Leave Act (FMLA)
Paid Family and Medical Leave (PFML)
Parental Leave in Massachusetts
Pregnant Workers Fairness Act
Your Rights Under the Uniformed Services Employment and Reemployment Rights Act (USERRA)
Massachusetts Domestic Violence Leave Law
Massachusetts Earned Sick Time
Massachusetts Small Necessities Leave Act
US Dept. of Labor Employee Rights - Employee Polygraph Protection Act
This Organization Participates in E-Verify
Massachusetts Overview of Health Insurance Marketplaces
Information on Employees’ Unemployment Insurance Coverage
Policies Specific to Faculty Employment
Academic Personnel Policy
Policy on Consensual Relationships Between Faculty and Students
Policy on Faculty Consulting and Outside Activities (Trustee Policy)
Policies Specific to Non-Unit Employees
Non-Unit Family Leave Trustee Policy
Non-Unit Reduction in Force, UMass Amherst, Boston, Dartmouth, Lowell
Trustee Personnel Policy for Non-Unit Professional Staff

  • Printer-friendly version

Site footer

Human Resources
Address

330 Whitmore Building
181 Presidents Drive
Amherst, MA 01003
United States

Information for

  • Job Seekers
  • Current Employees
  • New Employees
  • International Employees
  • Chancellor's Citation Awards
  • About HR

Employee self-service

  • PageUp
  • HR Direct
  • Employment and Income Verifications
  • Document Library
  • Human Resources Employee Service Center
  • Staff Directory

Work-life events

  • Birth, Adoption, Foster Care
  • Marriage
  • Name Change
  • Moving / Address change
  • All Work-Life Events

Popular Links

  • Holidays and Campus Closure Days
  • Pay Calendar
  • Yellow Sheet
  • Paycheck
  • Flexible Work
  • Benefits

Global footer

  • ©2025 University of Massachusetts Amherst
  • Site policies
  • Privacy
  • Non-discrimination notice
  • Accessibility
  • Terms of use