PageUp and Recruitment Training

To continue hiring and to close jobs posted prior to 12/22/25, login to the old instance of PageUp here.

STAY TUNED: More Updates & Job Aids to Come! Please refer to your emails regarding specific trainings. Keep informed by checking this page.

New Training Materials

Benefited Staff Hire Walkthrough Videos

• Part 1: Creating a Position Description Through Posting a Job
• Part 2: Reviewing Candidates and Completing the Hiring Process

Academic Affairs Walkthrough Videos

• Academic Affairs Full Walkthrough
  • Full Academic Affairs training.
• Generating description
  • How to generate text in the advertisement text box.
  • For Academic Affairs Partners only.
• Generating an offer letter via offer card

Job Aids

• Creating a Position Description (PD)
• Updating Existing Position Descriptions (PDs)
• Creating a Requisition (Job)
• Hiring Manager Dashboard Tour
• Completing Approvals
• Offer Card Process
• Search Committee Process
• Applicant Progress Board - Managing Applications
• Applicant Flags

UMass Amherst Human Resources utilizes the PageUp hiring system for:

• managing staff position descriptions
• submitting job posting requests
• reviewing applications
• approving offers

In partnership, the Academic Human Resources Office utilizes the Academic Personnel Workflow System (APWS) for supporting open faculty and librarian positions.

PageUp Access or Change in Access

1. An individual's HR Director will submit the HR PageUp Access Request Form in Salesforce. Access can be requested as a mirror of previous/current employee or a list of department ID numbers will be needed.
2. Upon hitting submit, the form will be sent to the Talent Acquisition Salesforce queue for processing.
3. Access to PageUp and the informational guide on the website will be sent to the employee within two business days. The employee will then have the training material to learn the system and have immediate access to the departments requested.

Who Needs Access to PageUp

Any new employees with job duties that will include administratively managing full-cycle recruitment within their units.

This Access Form is NOT For

• Search Committee/Interview Panel Members
• Deans
• Directors

In these cases, please submit a ticket with AskHR to Talent Acquisition (PageUp Administration) and they will be added to the requisition accordingly.

Additional Resources

Drop-in Support

For your convenience, we are transitioning our drop-in sessions to AskHR. For hiring inquiries, intranet help, or any other recruitment queries, simply reach out to Talent Acquisition by submitting a ticket through AskHR. Your designated consultant will then arrange a 1:1 session with you. Please indicate My topic is not listed here on the ticket and then select Talent Acquisition and PageUp Administration.

Staff Search Training

View the most recent version of Staff Search Training here.

The process of hiring staff at the university can seem complex. This training can simplify the experience by providing a better understanding of the steps involved. Our training refreshes employees' knowledge of hiring procedures.

Anyone involved in staff searches at the university is encouraged to review the materials (including Administrative Support, Hiring Authority, and members of search committee and interview panels).

Bias-free Recruitment Practices

Bias-free recruitment practices involve structured processes to give applicants a fair and equitable opportunity to demonstrate their skills, experience, and qualifications for a job position. This workshop will establish a foundational understanding of how bias affects decision-making, highlights the impact of bias, and provides structured steps to mitigate bias in our recruitment and hiring processes.

Anyone involved in staff searches at the university or anyone who is interested in learning more about bias-free recruitment processes is encouraged to attend (including Administrative Support, Hiring Authority, and members of search committee and interview panels).

Sign up online on the Workplace Learning & Development website.

Support

Talent Acquisition Staff

Submit requests for Talent Acquisition through AskHR.

Services offered includes:

• Direction for search committees during the search process.
• Offer guidance for developing advertising plans.
• Assist with developing or reviewing interview questions.
• Available to sit on search committees or interview panels.
• Assist in sourcing strategies for specialized or hard to fill positions.
• Conduct initial candidate review to determine who meets minimum qualifications.
• Conduct initial phone screens or reference checks.

Compensation Staff

Submit requests for Compensation through AskHR.

Services offered includes:

• Offer guidance on writing position descriptions.
• Review minimum qualifications before posting, to attract a diverse candidates and broaden the candidate pool.
• Approve starting salaries for new hires.
• Approve temporary pay adjustments for employees providing vacancy coverage.

Provost's Office - Academic Human Resources (HR) Office

• For assistance with faculty recruitment email: academic [dot] hr [at] umass [dot] edu.
• Visit the Provost's Office - Academic Human Resources (HR) Office website.

Process Overview

1. Finalize a position description in PageUp.
   • Edit an existing position description.
   • Create a new position description.
   • Route for approval.
2. Submit a requisition in PageUp.
   • Complete requisition information.
   • Route for approval.
   • Advertise position.
3. Review applications and screen candidates.
4. Make an offer.
5. Complete the hiring process in PageUp.
   • Close the requisition.
   • Next steps.