Human Resources Employee Service Center

The Human Resources Employee Service Center provides in-person assistance to employees with questions about benefits and payroll, no appointment needed.

Hours of public operation: Monday, Tuesday, Wednesday & Friday, 8:30am - 5:00pm; Thursday 10:00am - 5:00pm.

The Employee Service Center is closed on holidays and during campus emergency closures unless otherwise noted here.

  • Wednesday, June 11, 2025 the Service Center will open at 10:30am
  • Wednesday, September 17, 2025 the Service Center will open at 10:30am
  • Wednesday, December 10, 2025 the Service Center will open at 10:30am

Contacts:

Location: UMass Amherst Human Resources, 181 Presidents Drive, 325 Whitmore Administration Building, Amherst, MA 01003 - the campus map provides visual assistance in locating our office. The visitor parking website also provides important information for those driving to campus.