Human Resources Employee Service Center
The Human Resources Employee Service Center provides in-person assistance to employees with questions about benefits and payroll, no appointment needed.
Hours of public operation: Monday, Tuesday, Wednesday & Friday, 8:30am - 5:00pm; Thursday 10:00am - 5:00pm.
The Employee Service Center is closed on holidays and during campus emergency closures unless otherwise noted here.
- Wednesday, June 11, 2025 the Service Center will open at 10:30am
- Wednesday, September 17, 2025 the Service Center will open at 10:30am
- Wednesday, December 10, 2025 the Service Center will open at 10:30am
Contacts:
- Questions: AskHR
- Employment verifications: please use The Work Number
- Fax: (413) 545-0483
Location: UMass Amherst Human Resources, 181 Presidents Drive, 325 Whitmore Administration Building, Amherst, MA 01003 - the campus map provides visual assistance in locating our office. The visitor parking website also provides important information for those driving to campus.