Human Resources Employee Service Center

The Human Resources Employee Service Center provides in-person assistance to employees with questions about benefits and payroll, no appointment needed.

Hours of public operation: Monday, Tuesday, Wednesday & Friday, 8:30am - 5:00pm; Thursday 10:00am - 5:00pm.

The Employee Service Center will be closed on Monday, September 1, 2025 in celebration of the Labor Day holiday.

The Employee Service Center is closed on holidays and during campus emergency closures unless otherwise noted here.

Contacts:

Location: UMass Amherst Human Resources, 181 Presidents Drive, 325 Whitmore Administration Building, Amherst, MA 01003 - the campus map provides visual assistance in locating our office. The visitor parking website also provides important information for those driving to campus.