How Feedback Will Be Gathered : Human Resources : UMass Amherst

Modernization is iterative. Feedback will be collected through multiple channels, including:

HRBP listening sessions with colleges and administrative units
Surveys and pulse feedback related to service experience
Engagement data and action planning discussions
Leadership forums and governance groups
Direct feedback through centralized intake channels

Feedback will be reviewed regularly and used to inform process adjustments and service improvements.