Contact UHS

In an emergency, call 911.

Main Number: (413) 577-5000
Appointment Line: (413) 577-5101
Same-Day Acute Care (available during business hours): Text UMASSUHS to (413) 992-3326 to join the Walk-In Clinic virtual waiting room
Nurse Triage Line (available during business hours): (413) 577-5229
After-Hours Health Advice: (413) 577-5000
Mail:
University Health Services
University of Massachusetts Amherst
150 Infirmary Way, Amherst, MA 01003-9288
Non-Urgent Health Questions: Send a secure message to your UHS provider on the UMass Patient Portal
- Click "Messages" > "Compose New." Under "Clinic," select "UHS Medical Providers"

Patient Services/Student Health Benefit Plan (SHBP) - Contact us for SHBP questions, enrollments or waivers, or to verify if UHS accepts your health insurance
- Office: (413) 577-5192
- Fax: 413-577-5023
- Email: patientservices@uhs.umass.edu • Email is not a secure method of communication for sensitive information
Patient Accounts/Billing - Contact us with specific insurance/billing questions
- Office: (413) 577-5256
- Fax: 413-577-5023
- Email: uhs-pataccts@umass.edu • Email is not a secure method of communication for sensitive information

Communications & Marketing: (413) 577-5161, sasharivera@umass.edu
Medical Withdrawals (Withdrawal from the university for medical reasons): (413) 577-5271; bmathieu@umass.edu; umass.edu/uhs/accesstocare/withdrawals
Medical Records and Release of Information: (413) 577-5114; Fax: 413-577-5440; umass.edu/uhs/accesstocare/releaseofinfo
Office of the Director: (413) 577-5211; Fax: 413-577-5117
Student Immunization Program: (413) 577-5275; Fax: 413-577-3252; nsip@uhs.umass.edu

Patients with concerns about ethnic or racial discrimination, contact Angela Abraham, OD: 413-577-3937; ababraham@umass.edu
Patients with concerns based on gender, gender identity, or sexual orientation, contact Cindy Hildebrand, RN: 413-577-5040; cdugan@uhs.umass.edu

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