Contact Us for Care
Due to COVID-19, walk-in care is not available; please contact us for care. In an emergency, call 9-1-1.
What is an emergency?
Same-Day and Future Appointments:
Health Concerns and Medical Questions:
Submit the Minute Nurse Triage form during UHS business hours
After Hours Health Advice:
Health Insurance Questions:
Submit the Minute Nurse Triage form or call 413-577-5128
University Health Services
University of Massachusetts Amherst
150 Infirmary Way, Amherst, MA 01003-9288
Patient Services/Student Health Benefit Plan:
413-577-5192; Fax: 413-577-5023; firstname.lastname@example.org
Contact us to for Student Health Benefit Plan (SHBP) questions, enrollments or waivers, or to verify if UHS accepts your health insurance. NOTE: Email is not a secure method of communication for sensitive information.
413-577-5256; Fax: 413-577-5023; email@example.com
Contact us with specific insurance/billing questions. NOTE: Email is not a secure method of communication for sensitive information.
Health Withdrawals (Withdrawal from the university for medical reasons):
For more information visit https://www.umass.edu/uhs/accesstocare/withdrawals
Office of the Director:
413-577-5211; Fax: 413-577-5117
Medical Records and Release of Information:
413-577-5114; Fax: 413-577-5440
New Student Immunization Program:
413-577-5275; Fax: 413-577-3252; firstname.lastname@example.org
413-577-5169 (Please note, allergy clinic is closed for the 2020-2021 academic year)
Eye Care Appointments:
Medical Reserve Corps:
413-577-5193; Fax: 413-577-5110
(Acupuncture, Neurology, Obstetrics & Gynecology, Orthopedics)
Women's Health Clinic:
UHS is committed to ensuring equity in healthcare access, relations within the healthcare system, and medical treatment offered. To address concerns related to discrimination across lines of ethnicity, race, gender, gender identity, and sexual orientation, UHS has two appointed patient advocates who work with leadership and campus resources to address patient concerns.
- Patients with concerns about ethnic or racial discrimination, contact Pierre Rouzier, MD: 413-577-5211; email@example.com
- Patients with concerns based on gender, gender identity, or sexual orientation, contact Cindy Hildebrand, RN: 413-577-5040; firstname.lastname@example.org