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Contact

PLEASE NOTE: Email is not a secure method of communication for protected health information (PHI). UHS strongly recommends that you contact us by phone, fax, or secure message. UHS does not send emails containing PHI.

  • Main Number: (413) 577-5000
  • Appointment Line: (413) 577-5101
  • Nurse Triage Line (available during business hours): (413) 577-5229
  • After-Hours Health Advice: (413) 577-5000
  • Mail:
    University Health Services
    University of Massachusetts Amherst
    150 Infirmary Way, Amherst, MA 01003-9288
  • Acupuncture: (413) 577-6511
  • Allergy Injection Services: (413) 577-5169
  • Center for Counseling and Psychological Health: (413) 545-2337
  • Eye Care Services: (413) 577-EYES (3937)
  • Optical Services: (413) 577-5007
  • Laboratory: (413) 577-5155
  • Pharmacy: (413) 577-5030
  • Physical Therapy: (413) 577-5158
  • Public Health: (413) 577-5193; Fax: 413-577-5110
  • Radiology: (413) 577-5157
  • Sexual & Reproductive Health Clinic: (413) 577-6511
  • Travel Clinic: (413) 577-5151
  • Patient Services/Student Health Benefit Plan (SHBP) - Contact us for SHBP questions, enrollments or waivers, or to verify if UHS accepts your health insurance.
    • ​Office: (413) 577-5192
    • Fax: 413-577-5023
    • Secure Message: Log in to the patient portal. Go to Action Items > Messages (envelope icon) > Compose and select Student Health Benefit Plan (SHBP).
    • Email: patientservices@uhs.umass.edu (Email is not a secure method of communication for protected health information)
  • Patient Accounts/Billing - Contact us with specific insurance/billing questions.
    • ​Office: (413) 577-5256
    • Fax: 413-577-5023
    • Secure Message: Log in to the patient portal. Go to Action Items > Messages (envelope icon) > Compose and select Billing & Insurance Staff.
    • Email: uhs-pataccts@umass.edu (Email is not a secure method of communication for protected health information)
  • Student Immunization Program (SIP)
    • Office: (413) 577-5275
    • Fax: 413-577-3252
    • Secure Message: Log in to the patient portal. Go to Action Items > Messages (envelope icon) > Compose and select Student Immunization Program.
    • Email: @email (Email is not a secure method of communication for protected health information)
  • Medical Records & Release of Information:
    • Office: (413) 577-5114
    • Fax: 413-577-5440
    • Secure Message: Log in to the patient portal. Go to Action Items > Messages (envelope icon) > Compose and select Medical Records.
  • Feedback: Complete the UHS Feedback Form
  • Accounts Payable / Vendor Relations
    • Email: uhs-ap@umass.eu
  • Communications & Patient Experience
    • Office: (413) 577-5161
    • Email: sasharivera@umass.edu (Email is not a secure method of communication for protected health information)
  • Medical Withdrawals (Withdrawal from the university for medical reasons) 
    • Office: (413) 577-5271
    • Email: medicaldirector@umass.edu (Email is not a secure method of communication for protected health information)
    • Website: umass.edu/uhs/withdrawals
  • Office of the Director
    • Office: (413) 577-5211
    • Fax: 413-577-5117
  • Patients with concerns based on gender, gender identity, or sexual orientation, contact Cindy Hildebrand, RN: 413-577-5040; cdugan@uhs.umass.edu (Email is not a secure method of communication for protected health information)
University Health Services

University Health Services
150 Infirmary Way
Amherst, MA 01003


(413) 577-5000

 

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