In an emergency, call 911.
- Main Number: (413) 577-5000
- Appointment Line: (413) 577-5101
- Same-Day Urgent Care (available during business hours): Join the Walk-In Clinic Virtual Waiting Room
- Nurse Triage Line (available during business hours): (413) 577-5229
- After-Hours Health Advice: (413) 577-5000
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Mail:
University Health Services
University of Massachusetts Amherst
150 Infirmary Way, Amherst, MA 01003-9288 -
Non-Urgent Health Questions: Send a secure message to your UHS provider on the UMass Patient Portal
- Click "Messages" > "Compose New." Under "Clinic," select "UHS Medical Providers"
Insurance & Billing:
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Patient Services/Student Health Benefit Plan (SHBP) - Contact us for SHBP questions, enrollments or waivers, or to verify if UHS accepts your health insurance
- Office: (413) 577-5192
- Fax: 413-577-5023
- Email: patientservices@uhs.umass.edu • Email is not a secure method of communication for sensitive information
-
Patient Accounts/Billing - Contact us with specific insurance/billing questions
- Office: (413) 577-5256
- Fax: 413-577-5023
- Email: uhs-pataccts@umass.edu • Email is not a secure method of communication for sensitive information
Clinics, Specialty Care & Auxiliary Services:
- Acupuncture: (413) 577-6511
- Allergy Injection Services: (413) 577-5169
- Center for Counseling and Psychological Health: (413) 545-2337
- Eye Care Appointments: (413) 577-EYES (3937)
- Laboratory: (413) 577-5155
- Optical Services: (413) 577-5007
- Pharmacy: (413) 577-5030
- Physical Therapy: (413) 577-5158
- Public Health: (413) 577-5193; Fax: 413-577-5110
- Radiology: (413) 577-5157
- Sexual & Reproductive Health Clinic: (413) 577-6511
- Travel Clinic: (413) 577-5151
Administration, Health Withdrawals & Medical Records:
- Communications & Marketing: (413) 577-5161, sasharivera@umass.edu
- Medical Withdrawals (Withdrawal from the university for medical reasons): (413) 577-5271; bmathieu@umass.edu; umass.edu/uhs/accesstocare/withdrawals
- Medical Records and Release of Information: (413) 577-5114; Fax: 413-577-5440; umass.edu/uhs/accesstocare/releaseofinfo
- Office of the Director: (413) 577-5211; Fax: 413-577-5117
- Student Immunization Program: (413) 577-5275; Fax: 413-577-3252; nsip@uhs.umass.edu
Diversity Patient Advocates:
- Patients with concerns about ethnic or racial discrimination, contact Angela Abraham, OD: 413-577-3937; ababraham@umass.edu
- Patients with concerns based on gender, gender identity, or sexual orientation, contact Cindy Hildebrand, RN: 413-577-5040; cdugan@uhs.umass.edu