PLEASE NOTE: Email is not a secure method of communication for protected health information (PHI). UHS strongly recommends that you contact us by phone, fax, or secure message. UHS does not send emails containing PHI.
Main Number: (413) 577-5000
Appointment Line: (413) 577-5101
Nurse Triage Line(available during business hours): (413) 577-5229
After-Hours Health Advice: (413) 577-5000
Mail:
University Health Services
University of Massachusetts Amherst
150 Infirmary Way, Amherst, MA 01003-9288
Acupuncture: (413) 577-6511
Allergy Injection Services: (413) 577-5169
Center for Counseling and Psychological Health: (413) 545-2337
Eye Care Services: (413) 577-EYES (3937)
Optical Services: (413) 577-5007
Laboratory: (413) 577-5155
Pharmacy: (413) 577-5030
Physical Therapy: (413) 577-5158
Public Health: (413) 577-5193; Fax: 413-577-5110
Radiology: (413) 577-5157
Sexual & Reproductive Health Clinic: (413) 577-6511
Travel Clinic: (413) 577-5151
Patient Services/Student Health Benefit Plan (SHBP) - Contact us for SHBP questions, enrollments or waivers, or to verify if UHS accepts your health insurance.
Office: (413) 577-5192
Fax: 413-577-5023
Secure Message: Log in to the patient portal. Go to Action Items > Messages (envelope icon) > Compose and select Student Health Benefit Plan (SHBP).
Email: patientservices@uhs.umass.edu (Email is not a secure method of communication for protected health information)
Patient Accounts/Billing - Contact us with specific insurance/billing questions.
Office:(413) 577-5256
Fax: 413-577-5023
Secure Message: Log in to the patient portal. Go to Action Items > Messages (envelope icon) > Compose and select Billing & Insurance Staff.
Email: uhs-pataccts@umass.edu (Email is not a secure method of communication for protected health information)
Student Immunization Program (SIP)
Office: (413) 577-5275
Fax: 413-577-3252
Secure Message: Log in to the patient portal. Go to Action Items > Messages (envelope icon) > Compose and select Student Immunization Program.
Email: @email(Email is not a secure method of communication for protected health information)
Medical Records & Release of Information:
Office: (413) 577-5114
Fax: 413-577-5440
Secure Message: Log in to the patient portal. Go to Action Items > Messages (envelope icon) > Compose and select Medical Records.
Patients with concerns based on gender, gender identity, or sexual orientation, contact Cindy Hildebrand, RN: 413-577-5040; cdugan@uhs.umass.edu (Email is not a secure method of communication for protected health information)