Medical Excuse Note (Doctor's Note) Policy
Students who use UHS for an Urgent Treatment Clinic visit will automatically receive a Visit Verification Letter in their patient portal. For scheduled appointments, students may request a Visit Verification Letter during their visit.
If a student requires a letter after their appointment, they can request one be sent to them electronically through the secure patient portal by calling the UHS triage nurse at (413) 577-5229.
How to Retrieve Your Letter
- Log into your patient portal.
- Click “Get Started” under Section 2: UHS Medical Providers.
- Go to the Messages section to access your letter.
Illness and Class Attendance
Students experiencing acute illness are encouraged to stay home to prioritize self-care, prevent the spread of illness, and ensure effective recovery.
For ongoing health conditions requiring repeated absences, students may request a Doctor’s Note from their UHS provider to share with their professor.
If a student is unable to attend class but does not require medical care, they should contact their professor directly to discuss possible accommodations, subject to the professor’s discretion.