UMass Amherst Police Department
Emergency: 911 · Non-emergency: (413) 545-2121
Walking escort service: (413) 545-2123· Anonymous Tips line: (413) 577-TIPS (8477)
The UMass Police Department (UMPD) responds to campus emergencies and encourages a proactive approach to safety through outreach, trainings, and more.
If you witness or experience any suspicious or unusual behavior, a hazardous situation or a suspected crime, report it! UMPD's Report It page includes information on emergency and general calls, the anonymous TIPS phone line and online tip and witness forms.
Enhance your own sense of safety by taking part in a class or program. The free Rape Aggression Defense course teaches easy, effective self-defense skills. The Project Protect initiative lets you register valuables like cell phones, tablets and laptops, increasing the chances of recovering lost or stolen property; the “Like it – Lock it – Keep it” program has important tips for preventing theft. Sign up for the UMass Amherst Alerts system to get important safety information sent to your cell phone. Avoid walking alone at night with the UMPD’s free walking escort service. And, join in keeping the campus safer for all by taking part in the annual Walk for Light event. Students, faculty and staff spread out across campus and identify any safety concerns they see along the way.
University Health Services
(413) 577-5000
Triage Advice Nurse: (413) 577-5229 · Appointments: (413) 577-5101
University Health Services (UHS) provides comprehensive health and wellness services for the UMass Amherst community, with a special focus on the needs and concerns of college students. UHS is not a hospital and does not have an emergency department; in a life-threatening emergency, call 911.
UHS provides general medical care by appointment and on a walk-in basis; visit the UHS website for operating hours and important information. The Triage Advice Nurse is available during business hours to answer general questions and direct callers to the best course of care; after-hours advice is available by calling UHS’ main number.
UHS also offers a wide range of services, including, immunizations, diagnostic imaging and laboratory, pharmacy, eye care and optical services, eating disorder evaluation and treatment, nutrition counseling, allergy clinic, travel medicine, sexual health services, sports medicine, pediatrics, acupuncture and more.
Dean of Students Office
(413) 545-2684
The Dean of Students Office responds to individual student needs and concerns, providing the support, resources and referrals they may need to succeed at UMass Amherst.
The office oversees and enforces policies key to the campus culture of civility and respect, including the Code of Student Conduct, alcohol and other drug policies and the academic honesty policy. Other resources include an emergency loan program, the Off Campus Student Life and Veteran Services offices, and assistance with withdrawals from, and readmission to, the university.
Center for Counseling and Psychological Health
(413) 545-2337 (including 24/7 crisis intervention)
The Center for Counseling and Psychological Health (CCPH) offers crisis intervention services, short-term individual, couples’ and group therapy, behavioral medicine, psychiatric medication consultation and treatment.
Office hours are weekdays, 8 a.m. – 5 p.m.; crisis intervention services are available 24/7. In a life-threatening emergency, always call 911.
The CCPH's consultation and education services include free suicide prevention trainings for the campus community. Ideal for those who interact directly with students, the program helps participants recognize suicide warning signs and provides the skills needed to help at-risk students.
Center for Women and Community
(413) 545-0883
Sexual Assault Support & Advocacy (SASA) Hotline: (413) 545-0800 or (888) 337-0800
- 24/7 hotline for people of all genders impacted by sexual and relationship violence.
- free general and SASA counseling and support groups, safety planning, legal/medical/court advocacy.
- education, leadership, internships, workshops and trainings.
- home of the Women of Color Leadership Network (WOCLN)
Get involved!
Undergraduates, graduates, and community members are invited to apply for volunteer, intern, work study, and student hourly positions. Serve as an information and referral specialist; rape crisis advocate; educator advocate; or work with the Women of Color Leadership Network. Training provided. Visit www.umass.edu/cwc/join-our-staff or call (413) 545-0883.
Alcohol and Other Drug Misuse Services
(413) 577-5071
- alcohol screening and brief intervention (BASICS).
- support for students in recovery and those struggling with substance use.
Equal Opportunity and Access
(413) 545-3464
Equal Opportunity and Access is devoted to ensuring the university’s commitment to access and opportunity for all people. EO monitors and oversees the university’s Grievance Policy and Procedures and the Sexual Harassment Policy and Procedures. The EO office also oversees UMass Amherst’s Title IX efforts and facilitates the Title IX Coordination Team, which works to prevent sexual harassment and sexual violence.
Title IX Reporting
You may report an incident to the Title IX Coordinator, to a Deputy Title IX Coordinator, or to the Office of Equal Opportunity and Access, all of which keep information private but are not confidential. Anonymous reports can be made to the TIX Coordinator/EOA using the Report A Concern online form.
Confidential support options are available even if you choose not to formally report an incident, you have the right to access supportive resources, medical care, advocacy, and counseling.
University faculty and staff: Learn more about your role as a Responsible Employee.
Disability Services
(413) 545-0892
Disability Services empowers people with disabilities in their full integration into campus life and oversees compliance with The Americans with Disabilities Act (ADA), a clear and comprehensive national mandate for the elimination of discrimination against individuals with disabilities. Disability Services’ consumer managers work with members of the campus community to ensure reasonable, effective accommodations and support services.
Office of Religious and Spiritual Life
(413) 545-9642
The Office of Religious and Spiritual Life offers educational programs, advocacy, dialogue and other activities which foster an informed, caring and supportive community for those of all backgrounds and beliefs.
Ombuds Office
(413) 545-0867
The Ombuds Office offers a variety of conflict resolution services to students including communication coaching, facilitated conversations, shuttle negotiation, and informal mediation. The Ombuds can help students understand university policies, procedures, and resources and weigh their options before deciding on a course of action.
Stonewall Center
(413) 545-4824
The Stonewall Center provides support, advocacy and programming for lesbian, gay, transgender, queer/questioning (LGBTQ) and allied students, faculty and staff at UMass Amherst and in the Pioneer Valley.
Programs and services work to create a more inclusive, welcoming environment for all. These include ally trainings, HIV and sexually transmitted disease testing, posters and educational materials, the Queer-e newsletter, a lending library and speakers’ bureau. The Stonewall Center offers resource guides, information on gender-inclusive facilities on-campus and in the community, and sponsors student social groups and residential options.
Center for Multicultural Advancement and Student Success
(413) 545-2517
The Center for Multicultural Advancement and Student Success (CMASS) provides cultural enrichment, academic support, student development and support for institutional diversity. In addition to its main office in Wilder Hall, CMASS sponsors four cultural enrichment centers across campus, each with a specific focus.
Services include mentoring, workshops, advocacy, scholarship and internship opportunities, graduate school preparation and career development. Students are encouraged to complete CMASS’ online affiliation form to help them access the widest range of resources; visit the website’s home page for instructions and links.
Student Legal Services Office
(413) 545‑1995
The Student Legal Services Office provides counseling, advice, research, education, representation, and referral on legal matters for all fee-paying UMass Amherst students.
Psychological Services Center
(413) 545-0041
The PSC is a full-service mental health clinic open to UMass students, staff and faculty as well as members of the community. The PSC provides adult and child therapy; individual, couples and group therapy; and assessment services including learning disabilities testing, ADHD assessment and school admission testing.