I need help with....

I have questions about my undergraduate academics. 

I need help navigating a challenging personal or academic situation. 

I would like to find a tutor.

I need career planning support. 

I want to withdraw from UMass. 

I need help coping with stress and anxiety. 

I am experiencing a mental health crisis.

I need help with basic needs (e.g., housing security, financial, food security, healthcare, legal services, social service agencies).

I have questions about my tuition bill. 

I would like information about SPHHS and UMass scholarships.

I need help with a campus concern, issue or conflict. 

I need help with my on-campus housing. 

When should I contact the Office of Academic Success advising team?

The Office of Academic Success Advising Team is here to help when you want to: 

  • talk with someone about personal or academic difficulties you are experiencing
  • add class after the add/drop deadline (undergraduates only)
  • take a course for the third time (undergraduates only)
  • change a class to pass/fail after the mid-semester date (undergraduates only)
  • drop a class after the mid-semester date (undergraduates only)
  • request a credit overload for a summer or winter term course (undergraduates only)
  • get a Verification of Satisfactory Academic Progress (SAPAP form completed for financial aid
  • talk with someone about the implications of requesting an incomplete
  • talk with someone about withdrawing from UMass for a semester or permanently