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UHS Shuttle

The UHS Shuttle offers free rides from residence halls to UHS. Same-day rides can be scheduled until 45 minutes before the health center's closing time.

To schedule a ride up to two business days ahead, call (413) 577-7425  weekdays, 7 a.m. to 5 p.m.


UHS is not a hospital and does not have an emergency department. If you're experiencing a life-threatening emergency, always call 911 for ambulance transportation to a hospital.

More Information

  • You will be picked up at your residence hall's designated location.
  • When you are done at UHS, call again for a ride back to your residence hall. 
  • Have your student ID with you; show it to the driver when you're picked up. 
  • Be at the designated pickup location on time. Drivers won't wait more than five minutes for you. After three "no-shows," you won't be allowed to schedule a ride for the rest of the semester. 
  • Students living in UMass Amherst residence halls are eligible for rides. Rides are not available from family housing, fraternities/sororities, or off-campus housing. 
  • The UHS Shuttle is available when UHS and campus residence halls are open.
  • Shuttle passengers need to be able to get on and off the van without help. Students who are vomiting, bleeding or appear seriously ill may be asked to talk with UHS's Triage Advice Nurse before being allowed to board.


UHS's HealthRide program provides rides for students referred to off-campus services by their healthcare provider, and those needing a ride home after being seen in the local ER.

HealthRide transports students to routine specialty appointments in the Amherst, Florence, Hadley, Hatfield and Northampton area, including Cooley Dickinson Hospital.

Using HealthRide

Follow these three steps to schedule a ride to and from your off-campus health visit:

Step 1: Request a Voucher 

At least two business days before your planned visit, call the UHS Appointment Line, (413) 577-5101, to request a voucher.

When you call, be prepared to provide the following info:

  • Your name
  • Your student ID number
  • Your address
  • The address you're going to
  • The date of your trip
  • Whether you need a round-trip or one-way ride

When your request is processed, you'll receive information on how to get your vouchers. Keep your vouchers safe – you must have the documents to ride.

If you require immediate, unscheduled services off-campus, your UHS provider can help you obtain a voucher.

Step 2: Schedule Your Ride

One area cab company is currently an authorized HealthRide provider:

Commonwealth Cab Company
(413) 461-0808
Open 8 a.m. to 8 p.m., 7 days a week

For best service, call as far in advance of your planned trip as possible.

Unscheduled Trips:

  • If you're at UHS and need immediate off-campus services, your provider can help you get a voucher.
  • If you're at the hospital and need to get home, call Commonwealth Cab. They'll provide a ride, then settle the details with UHS later.

Step 3: Go

The cab driver will pick you up at your residence and bring you to the destination on your voucher. You must have the voucher and your student ID with you to ride. When your visit is finished, call the cab company for a ride back to your residence.