Service & Space Requests : Facilities & Campus Services : UMass Amherst

Description
General (Non-emergency) Service Request Use the general non-emergency service request form for a service provided by Facilities & Campus Services (building or grounds maintenance, alterations, or custodial work). After submitting the form, you will receive a confirmation email and periodic emails to update you on the status of your request. You must be connected to the campus network, either via hard wire, eduroam, or VPN/Global Protect in order to access the form. In an emergency (lock-out, trapped in an elevator, water leak, etc.), call the Facilities Service Center. Do not use this form for emergencies.
Card Access Requests Use the Residential Building Card Access Form for card access requests for residential buildings. ➡️ Students: Contact the Residential Service Desk with questions about metal keys. Use the Academic (non-residential) Card Access Building Form for card access requests for academic (non-residential) buildings only. Use the Metal Key Request Form (below) for metal key requests for academic (non-residential) buildings only.
Campus Data Request Form Sustainable UMass makes campus data available in order to advance the University's academic mission by using campus data as a living laboratory for research and discussion. Make your request through this form. (Login required.)
Dig Safe Any time ground is to be broken on campus, a Dig Safe permit is required and is mandated by Massachusetts law. Dig Safe Training and Certification is also required for employee and non-employee excavators.
Digital Road Sign The University has digital road signs available to the campus community for reservation.
Drawing Request If you need a floor plan, please email Sam Buck with the following information: building, floor, explanation of why you need the drawing, and a deadline by which you need the floor plan.
Equipment & Furniture Removal Request Use this form to request the moving of equipment or furniture from one space to another. Also use this form to request the disposal of equipment or furniture. Please note: One form per pick-up location. For computers, hard disk drives, backup tapes, floppy disks, zip drives, streaming tapes, and other types of electronic media, it is your department’s responsibility to complete Hard Drive & Magnetic Tape Destruction.
Furniture Surplus Website A resource for browsing, requesting, or donating surplus furniture. Donations are subject to review prior to acceptance. Acceptable donations include free-standing (not modular) desks, tables, filing cabinets, chairs and lamps. Use the Donate Form on the Furniture Surplus Website.
Indoor Event Support Request Use this form to request FCS support for any indoor event, including custodial and moving services. F&CS Event Fee Schedule.
Metal Key Request Form Use the Metal Key Request Form for metal key requests for academic (non-residential) buildings only. See the Key Issuance Agreement Memo about the agreement you will need to sign when you pick up the key. (Students: Contact the Residential Service Desk with questions about metal keys.)
Meet & Greet Service Request The Meet and Greet Service provides ground transportation to and from the Amherst campus. Submit a request through Transit Services.
Outdoor Event (Land Use) Request Use this form to request FCS support for any outdoor event, including custodial and moving services.
Space Request Space & Asset Management keeps accurate floor plans and records of over thirteen million square feet of campus space. Please review this form with your Department Chair/Director, so they are better able to reflect your wishes when they complete the form. Requests submitted by somebody other than the Department Chair/Director and lacking approval of the appropriate Associate Dean/Assistant Vice Chancellor will not be considered by the Space Management Team.
Surplus Equipment Disposal Form Please use the Equipment & Furniture Removal Form linked above.
Vehicle Access Request Request access for a vehicle to restricted areas including pedestrian-only zones on the UMass Amherst campus.