Facilities Management

Facilities Management is responsible for the custodial, grounds, utilities, and building maintenance for nearly 14 million square feet of administrative, academic, research, residential and recreational space at our Amherst campus. (See our Facilities Management Organizational Chart)

We are a complex organization that operates successfully through the diligent efforts of our highly motivated and dedicated personnel. I believe in the power of enthusiastic people and openly encourage communication, and believe that the best evaluation of our service comes directly from our customers.

We focus on our mission and vision and know that our most important product is service. Our goal is customer satisfaction. We continue to develop partnerships with our customers and renew our commitment to do the best job possible.

Our vision is lofty and challenging. It will continue to guide us as we develop even further into a more responsive, customer focused service organization.

Ray Jackson, Executive Director Facilities Management