student union
About Facilities & Campus Services

About Facilities & Campus Services

A Message From Shane Conklin, Associate Vice Chancellor

shane conklinWelcome to Facilities & Campus Services. We’re proud to be the stewards of the University’s facilities, infrastructure and grounds, and the local provider of our public transportation. We want to deliver the most sustainable, efficient and cost-effective services to all of our customers. FCS strives to maintain a welcoming and engaging environment for faculty, staff, students, alumni and visitors alike – a place where living, learning, teaching and working can be both rewarding and memorable. If you have any suggestions for how we can improve our services, or the campus, please don’t hesitate to contact us at

Shane Conklin
Associate Vice Chancellor

Who We Are

With a diverse workforce of nearly a thousand people and tasked with managing the implementation of a multi-year capital plan approaching a billion dollars, Facilities & Campus Services is responsible for a major portion of non-academic functions at the University of Massachusetts Amherst. Reporting directly to the Vice Chancellor for Administration & Finance, the Associate Vice Chancellor for Facilities & Campus Services oversees:

  1. Operational Services
  2. Campus Planning
  3. Design & Construction Management
  4. Facilities Management
  5. Business Services
  6. Transportation Services

Learn more in our FCS Organizational Chart [PDF].

What We Do

From parking and bus service to pedestrian pathways, from lights and heat to waste management and recycling, from buildings old and new to the University's entire carbon footprint, FCS has a direct and profound impact on the lives of every student, faculty member and administrator on the UMass Amherst campus every day.