Custodial Services

Custodial Services include custodial cleaning and upkeep of academic, residential and administrative buildings. This includes hard surface and carpet maintenance, trash and recycle removal in public spaces inside buildings

Facilities removes trash and recycling in public spaces in all academic, administrative, athletics, and research buildings. Office occupants are responsible for removing their own trash and recycling and bringing it to the bins located in public spaces.

If you have a general question, please email askcustodial@umass.edu.

Report An Issue In Your Building Contact:

Facilities Service Center

For Non-Emergency Service Request:

General Service Request Form

Contacts

Chuck (Chester) McKay, Associate Director, Custodial Services
@email

Beth Desbien, Manager of Custodial Services
Academic & Research Buildings, Days
@email
413-545-3050

David Lynch, Manager of Custodial Services
Academic & Research Buildings, Nights
@email
Office: 413-577-1007
Cell: 413-246-6801

John McGrath, Manager of Custodial Services
Southwest Residential
@email
Office: 413-545-6771
Cell: 413-450-8599

Kristen Nickl, Manager of Custodial Services
Northeast, Orchard Hill & Central Residential
@email
Office:413-545-1490

Cleaning Procedures