Facilities Management Coordinators schedule planned work and develop a scope-of-service to meet the customer’s objectives. Work Management Specialists are responsible for the process by which the campus community requests facilities work and the systems used to track work orders, ensuring that work flows efficiently from intake to completion.  Work Management includes the Facilities Service Center and Facilities Management Coordinators.

Name Title Email Phone
Lu Bedward Work Management Manager lbedward@umass.edu (413) 545-3604
Steven Darga Work Management Specialist sdarga@umass.edu (413) 545-9220
Emily Emond-Campbell Facilities Management Coordinator ehemond@umass.edu (413) 468-0806
Sue Gualberto Work Management Specialist sgualberto@umass.edu (413) 545-7161
Sara Moffett Work Management Specialist smoffett@umass.edu (413) 545-7160
Patrick Nee Facilities Coordination Manager patrick.nee@umass.edu (413) 362-9703
Laura Shiels Facilities Management Coordinator laura.shiels@umass.edu (413) 468-0805
Casey Simpson Facilities Management Coordinator caseysimpson@umass.edu (413) 468-0863
Lizbeth Velez Facilities Management Coordinator lvelez@umass.edu (413) 450-2495