A Message From Shane Conklin, Associate Vice Chancellor

shane conklinWelcome to Facilities & Campus Services. We’re proud to be the stewards of the University’s facilities, infrastructure and grounds, and the local provider of our public transportation. We want to deliver the most sustainable, efficient and cost-effective services to all of our customers. FCS strives to maintain a welcoming and engaging environment for faculty, staff, students, alumni and visitors alike – a place where living, learning, teaching and working can be both rewarding and memorable. If you have any suggestions for how we can improve our services, or the campus, please don’t hesitate to contact us at facilities@umass.edu.

The Facilities Service Center

The Facilities Service Center is open 24/7. Contact the center for facility emergencies or questions.

Customer Service

Our customer representatives will answer any question you may have or will be able to direct you to the appropriate person about FCS services. Contact Customer Service.

Major Capital Projects

Learn about the FCS design and construction. Visit major capital projects at Design & Campus Management.


Visit UMass Transportation for bus service, transportation or parking information including accessible van and bus service.

Administration & Finance

Facilities & Campus Services is a division of Administration &  Finance (AF). Visit AFIT for application logins or for technical support.

Facilities Campus & Services Home