campus in winter
Facilities Service Center

Facilities Service Center

If you discover a problem in a building, on campus grounds, with utility services, or at one of our construction sites, call us at 413-545-6401. The Facilities Service Center is staffed 24 hours a day, seven days a week, 365 days a year.

For emergencies involving fire, fire potential, loss of life, bodily injury, life-threatening or criminal activity, chemicals or other environmental hazards, call 413-545-3111 (UMPD emergency) for the quickest response. From campus landline phones, dial 911. (Auto connects to UMPD, UMass Amherst Police Department.) Or use a Campus Help Phone.

Tony Calderon
Communications Dispatcher
Facilities Service Center
rcalderon@umass.edu
413-545-6401
Ethan Douville
Clerk IV
Facilities Service Center
edouville@umass.edu
(413) 545-0812
matt grip
Matt Grip
Clerk IV
Facilities Service Center
mgrip@umass.edu
(413) 545-0812
lisa
Lisa Jarvis
Communications Dispatcher
Facilities Service Center
ljarvis@umass.edu
(413) 545-6401
chris
Chris Mercer
Communications Dispatcher
Facilities Service Center
cmercer@umass.edu
(413) 545-6401
kelly
Kelly Nichols
Facilities Service Center Manager
Facilities Service Center
kellynichols@umass.edu
(413) 468-0807