Support for Online Students
For urgent issues related to a student’s well-being For emergencies involving potential loss of life or bodily injury, contact local emergency services (911, hospital, or appropriate hotline.) Check the UMass Amherst Crisis Resources (a.k.a the "Maroon Folder.") for a complete list of offices, hotlines, and resources that can assist students in crisis. |
Crisis Support: If you have been contacted by, or are aware of, a student in crisis, you can refer them to the Center for Counseling and Psychological Health (which has a 24/7 crisis line), contact the Dean of Students Office at (413) 545-2684, or look for specific services and hotlines in the UMass Amherst Crisis Resources (a.k.a the "Maroon Folder.")
Online Learning Orientation and Support:
These resources are especially helpful for students who are new to online learning.
We recommend sharing these resources in your introductory communications and linking them from your site.
- UMass Amherst Student Orientation and Resource Area *consider assigning this to any students who are new to online learning
- Learning Online: Pointers for Success * also this one
- Alphabetic Guide to University Resources for Online Students
- Student Headquarters for UWW Interdisciplinary Studies (intended for interdisciplinary students, but contains good advice for everyone)
General Academic Support:
- Resources for Graduate Students in the College of Education (forms, milestones, resources)
- Office of Professional Development in the Graduate School
- Disability Services
- UMass Amherst Libraries
- Writing Center
- Institute for Social Science Research (ISSR)- resources and support for researchers using social science methods