College of Education Virtual Office Hours
Some offices are still holding remote office hours, others by appointment. Get in touch if you need assistance!
UMass Amherst College of Education
See People A-Z for a directory of individuals in the college
See College Quick Reference for a list of common questions and who can help.
Administrative Offices & Contacts
Leads the College of Education with care, transparency, and inclusivity
To schedule a meeting with Dean Cynthia Gerstl-Pepin, please contact Sarah Calle, Executive Assistant to the Dean, firstname.lastname@example.org or (413) 545-2705
Scholarships, philanthropy, planned giving, annual funds
Brian Toohey - Director of Development: email@example.com
Diversity and Inclusion
Supports the pursuit of social justice within and beyond the College community
Benita Barnes - Director of Diversity and Inclusion: firstname.lastname@example.org
Budgets, accounts payable and receivable, purchasing, pro-cards
Lucas Iain - Assistant Dean for Finance and Planning: email@example.com
Nicole Cloutier - Accountant: firstname.lastname@example.org
Payroll, college personnel hiring, promotion and tenure, additional compensation (add comp), Family and Medical Leave Act (FMLA)
Office Email - email@example.com
Susan Martin - HR Specialist: firstname.lastname@example.org
Hillary Osgood - Operations Generalist: email@example.com
Communications and Marketing
Design of marketing materials, digital newsletters, website updates and training, social media management, annual print magazine
To submit news, events, and points of pride, please email firstname.lastname@example.org
Wes DeShano - Communications and Marketing Specialist - email@example.com
Online Programs and Digital Learning
Online Education programs, curriculum design, instructional development
Kate Hudson - Director of Academic ,and Organizational Innovation: firstname.lastname@example.org
Fred Zinn - Associate Director, Digital Learning: email@example.com
Graduate and Undergraduate program directors, exploratory track advising, course scheduling, registering, evaluations, practica, independent study, descriptions, grade changes, scholarship applications, credit waivers
Shane Hammond - Associate Dean for Student Success: firstname.lastname@example.org
Kristin Tyler - Graduate Program Manager: email@example.com
Support and advising for students in Education, including Education majors, Education minors, and students without a declared major.
General Office Email: firstname.lastname@example.org
Ben Rodriguez - Academic Advisor: email@example.com
Michael Hanna - Undergraduate Program Manager: firstname.lastname@example.org
Department of Education Policy, Research & Assessment
The Department of Education Policy, Research, and Administration (EPRA) promotes scholarship and pedagogy that focuses on leading-edge education policy issues. Our faculty and students engage in research, outreach, learning, and evaluation activities that integrate theoretical perspectives with current issues of policy and practice and they contribute to scholarly discourse, policy deliberations, and leadership development, and broadening of access in education. The programs prepare educators and leaders to critically analyze, interpret, and use information, and to facilitate students becoming agents of their own learning.
Bjorn Nordtveit - Department Chair: email@example.com
Jennifer Southgate - Department Administrator: firstname.lastname@example.org
Department of Student Development
The programs in the Department of Student Development (SD) seek a deeper understanding of individuals and groups in formal educational settings. Our students and faculty study individual pupils and their relationships with peers, educators, and families. They also address relationships within and among various social groups and their interactions with educational systems, families, and communities. Through research and scholarship, our faculty and students develop and contribute to innovative program models that broaden accessibility and equity in public education.
Linda Griffin - Department Chair: email@example.com
Emily Walker - Department Administrator: firstname.lastname@example.org
Department of Teacher Education & Curriculum Studies
The faculty, students, and alumni of the programs in the Department of Teacher Education and Curriculum Studies (TECS) work to improve public education in Massachusetts and beyond. The department directs K-12 teacher education programs at the undergraduate and master’s level. We conduct research and advanced study that furthers our understanding of teacher education, curriculum development, teaching, and learning. We take a leadership role in developing policy and promoting effective and equitable teacher education, curriculum, and school practices in the commonwealth.
Betsy McEneany - Department Chair: email@example.com
Sovann-Malis Loeung - Department Administrator: firstname.lastname@example.org
The Educator Preparation Office is the hub for all the educator licensing programs across the University of Massachusetts Amherst. Visit us to learn about the vast array of opportunities to become an educator, information regarding the various program coordinators, and academic advising for licensure pathways.
Tk-20 Portfolio System: Voicemail (413) 545-7008, Tk20@educ.umass.edu
Beverley Bell - Assistant Dean of Educator Preparation: email@example.com
Carmelo Chiello - Director of Educator Preparation: firstname.lastname@example.org
Seung-eun Lee - Educator Licensure Officer: email@example.com
Robert Heath - Clerk: firstname.lastname@example.org
Anthony Eastman - Clerk Tk-20: email@example.com
Facilities and Technologies
Equipment & Office Supplies
Computers, printers, copier repairs, furniture & equipment removal
see departmental administrators
Educational Technology Services (EdTech)
Classroom technologies, projectors, computer classrooms, video conferencing
Visit the College of Education IT Support Page for support and Frequently Asked Questions (FAQ)
(413) 545-6981, firstname.lastname@example.org
Julie Pallant - IT Lead: email@example.com
Jim Smith - IT Manager: firstname.lastname@example.org
Research Centers and Support
Office of Research & Engagement
Research Services, Grants & Contracts Administration, Proposal Development, Compliance
Center for Educational Assessment
The Center for Educational Assessment (CEA) conducts research and provides training in the areas of psychometrics, research methods, and educational statistics to promote fair, useful, and efficient educational assessment practices. The Center provides technical expertise in areas such as test development, item response theory applications, equating, standard setting, test selection and evaluation, and program evaluation.
Center for Educational Policy
The Center for Educational Policy conducts studies and evaluates programs on topics relating to K-12 education reform and K-16 alignment, access, and outcomes. Convenes policy leadership conferences that bring together legislators, executive branch staff, educators, union leaders, researchers, funders, and other education stakeholders to share research findings and test policy solutions.
Center for International Education
The Center for International Education (CIE) engages in implementation and research opportunities in the areas of international development for educational institutions and systems-especially in conflict or crisis contexts, professional development and capacity building, education policy and leadership, nonformal/popular adult education, and internationalizing U.S. education.
Center of Racial Justice and Youth Engaged Research
The Center of Racial Justice and Youth Engaged Research (CRJ) centers Black, Indigenous, and People of Color (BIPOC) in the work of racial and educational justice through community-school-university partnerships.
The Ronald H. Fredrickson Center for School Counseling Outcome Research & Evaluation (CSCORE)
The Ronald H. Fredrickson Center for School Counseling Outcome Research & Evaluation (CSCORE) is dedicated to improving educational opportunities and outcomes for all children through identifying and developing research-based and effective school counseling practices.
Center for Student Success Research
The Center for Student Success Research (CSSR) facilitates research, evaluation, and organizational assessment aimed at promoting postsecondary access and success for underrepresented and understudied student populations.
Center for Youth Engagement
The Center for Youth Engagement (CYE) is an interdisciplinary effort dedicated to the advancement of successful school and post-school outcomes for underserved and at-risk youth.