College Quick Reference

Download this Quick Reference Guide (PDF) for a printable sheet with a summary of the information below (requires login to access)

Technical & technology support

• Start Here: EdTech Portal
• Email: edtech-ithelp [at] umass [dot] edu (edtech-ithelp[at]umass[dot]edu)
• Office: EdTech, Furcolo W109, (413) 545-6981

EdTech can provide technical assistance with technology-related issues such as computer use, campus software, classroom AV, equipment loans, and network access. EdTech can also offer advice on technology purchases, help coordinate MSP computer replacements, and support purchases of equipment with startup funds. 

Building and space issues

(e.g. reserving rooms, heat/air, door access, keys)

• Start Here: Facilities Portal
• educ-facilities [at] umass [dot] edu (Email: educ-facilities[at]umass[dot]edu)
• Office: Financial Services Office, Furcolo 114 

Office supplies and other purchasing support

• Start Here: educbusiness [at] umass [dot] edu (educbusiness[at]umass[dot]edu)
• Office: Financial Services Office, Furcolo 114 

For help accessing or ordering office supplies send an email to educbusiness [at] educ [dot] umass [dot] edu. Office supplies for the college are located in W262. Your UCard should allow you to access the room. 

Communications within and about the college

(e.g. newsletters, mailing lists, advertising, social media, website, branding)

Hiring and personnel issues

(e.g. hiring process, search support, time reporting, policies)

Undergraduate programs

(e.g. advising, program requirements, advice, enrollments, academic support)

Graduate programs

(e.g. program requirements, forms, policy interpretation, student support)

Educator Preparation and licensure

(e.g. licensure requirements, licensure forms, TK20 support, policy interpretation, progress checks, program support)

Educational Policy, Research and Administration (EPRA) departmental logistics

(e.g. department coordination, course scheduling, student hiring, faculty personnel matters, tracking graduate student progress.)

Student Development (SD) departmental logistics

(e.g. department coordination, course scheduling, student hiring, faculty personnel matters, tracking graduate student progress.)

Teacher Education Curriculum Studies (TECS) departmental logistics

(e.g. department coordination, course scheduling, student hiring, faculty personnel matters, tracking graduate student progress.)

Program-specific issues and logistics

(e.g. requirements, course of study, program-specific advising & coordination)

Teaching support, online program design, and logistics

(e.g. remote teaching support, new program development, current program support, online course design, platform support)

Online program student support

(e.g. recruitment, advising, tracking)

Grants and research support

(e.g. receiving, applying or monitoring grants)

Questions about academic issues

(not covered above)

Questions about the College

(Not sure who can help? Send your question here)

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