This page provides a quick reference to the offices, services, and resources available to staff, faculty, and students who work in the College of Education.
(NOTE: this page is in its initial stages of drafting. Contact Julie Pallant or Fred Zinn with any suggestions or corrections.)
Download this Quick Reference Guide (pdf) for a printable sheet with a summary of the information below (requires login to access.)
Addressing Urgent and Emergency Situations
For urgent building and facilities issues (e.g., stuck in elevator, water leak) contact the UMass Amherst Facilities Solutions Center at 413-545-6401 (available 24 hours, 7 days a week, 365 days a year.)
For emergencies involving fire, potential loss of life, bodily injury, life-threatening or criminal activity, chemicals or other environmental hazards, do not call the Solutions Center! Call 911 if using a campus phone. If using a cell or off-campus phone, direct dial 413-545-2121.
For students, faculty, and staff in crisis, refer to UMass Amherst Crisis Resources (a.k.a the "Maroon Folder.")
Students in need of urgent financial assistance can apply to the College of Education Student Emergency Fund.
Who Can Help Me With
| Questions related to | Start Here | Office | People |
|---|---|---|---|
| Technical & technology support (e.g. computers, classroom AV, equipment loans, equipment purchases, network access) |
EdTech |
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| Building and space issues (e.g. reserving rooms, heat/air, door access, keys) |
Financial Services Office Hours: Mon/Wed 8:30-4:30, Tues/Thurs/Fri remote, or email |
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| Office supplies and other purchasing support | educbusiness@umass.edu | Financial Services Office (see above) |
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| Communications within and about the college (e.g. newsletters, mailing lists, advertising, social media, website, branding) |
Communications & Marketing Furcolo W106 |
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| Hiring and personnel issues (e.g. hiring process, search support, time reporting, policies) |
Human Resources (HR) Office |
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Undergraduate programs |
educadvisor@umass.edu, education@umass.edu |
Advising Center |
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| Graduate programs (e.g. program requirements, forms, policy interpretation, student support) |
gpd@educ.umass.edu |
Graduate Programs Office |
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| Educator Preparation and licensure (e.g. licensure requirements, licensure forms, TK20 support, policy interpretation, progress checks, program support) |
TK20 issues tk20@umass.edu |
Educator Preparation Office |
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| Educational Policy, Research and Administration (EPRA) departmental logistics (e.g. department coordination, course scheduling, student hiring, faculty personnel matters, tracking graduate student progress.) |
EPRA department page |
EPRA Department |
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Student Development (SD) departmental logistics |
SD department page |
SD Department
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Teacher Education Curriculum Studies (TECS) departmental logistics |
tecs@umass.edu |
TECS Department |
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Program-specific issues and logistics |
Program pages | see program coordinator | |
| Online program design, logistics, and teaching support (e.g. remote teaching support, new program development, current program support, online course design, platform support) |
Online Programs and Digital Learning |
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| Online program student support (e.g. recruitment, advising, tracking) |
Higher Education Leadership online: International Education online: Early Grade Reading online: |
Online Programs and Digital Learning |
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| Grants and research support (e.g. receiving, applying or monitoring grants) |
educore@educ.umass.edu |
Office of Research and Engagement (ORE) |
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| Diversity and equity issues in the college | dei@educ.umass.edu | Diversity and Equity Furcolo 120 |
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| Questions about academic issues (not covered above) | education@umass.edu |
Advising Center |
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| Questions about the College (Not sure who can help? Send your question here) |
dean@educ.umass.edu |
Dean's Office |
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Where Can I Find
| Resource | Maintained by |
|---|---|
| Academic Calendar | UMass Amherst Provost Office |
People & Offices |
|
| People at UMass Amherst (Peoplefinder) | UMass Amherst IT |
| People in the College of Education | College of Education |
| Directory of Offices - College of Education | College of Education |
Handbooks |
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| Graduate Student Handbook - College of Education (pdf) | College of Education - Graduate Programs Office |
| Higher Education Leadership and Administration Online Graduate Certificate Student Handbook (pdf) | College of Education - Higher Education Online |
| Higher Education Online Master's Student Handbook (pdf) | College of Education - Higher Education Online |
| MSLT Doctoral Program Handbook (pdf) | College of Education - MSLT |
Forms |
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| Degree Forms and Milestones - College of Education | College of Education - Academic Affairs |
| Faculty Additional Compensation Request - College of Education | College of Education - Financial Services/Human Resources |
| Purchasing & Reimbursement - College of Education | College of Education - Financial Services |
| Student Hiring Form | College of Education - Financial Services/Human Resources |
| Communications Form - report news, request materials, submit website updates | College of Education - Communications |
Resource Collections |
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| Resources for Current Students in the College of Education | College of Education - Academic Affairs |
| Resources for Current Undergraduate Students in the College of Education | College of Education - Undergraduate Programs |
| Resources for Current Graduate Students in the College of Education | College of Education - Graduate Programs Office |
| Library Resources for Education (LibGuide) | UMass Amherst Libraries - Steve McGinty, Education Librarian |
Communications |
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| Communications and Marketing Resources (request form, news sharing, branding guides, templates) | College of Education - Communications |
| Social media accounts for the College Facebook (UMassCollegeofEd) Instagram (@umasseduc) Twitter (@umasseduc) |
College of Education - Communications |
Specific Questions & Who Can Help
(Suggest additional questions or other revisions via the Education Communications Request form.)
Help Purchasing Technology (e.g. computers, laptops, printers, tablets)
For help with technology purchases, contact EdTech at edtech-ithelp@umass.edu
EdTech can offer advice on best products to buy, help coordinate MSP computer replacements, support purchases of equipment with startup funds.
Help Ordering or Accessing Office Supplies
For help accessing or ordering office supplies send an email to educbusiness@educ.umass.edu. Office supplies for the college are located in W262. Your UCard should allow you to access the room.
