Contact Information
Contact Information
Mailing Address
Bursar's Office Email: [email protected]
Whitmore Building, Room 215 Phone: (413) 545-2368
181 Presidents Drive Fax: (413) 545-2297
Amherst, MA 01003
Teller Services
Student Payments
Our Office staff accepts check payments on student accounts during our business hours.
- Credit Card payments are only accepted through QuikPAY which is accessible by students and Delegated Access users through SPIRE. There is a 2.8% non-refundable service fee for credit and debit card transactions.
- Cash is not accepted. Students who have cash should visit a local bank to purchase a money order which can be accepted by our staff.
- We do not offer check-cashing services.
- Students who are making a payment should be prepared to present their UCard or other photo ID.
- Parents and third parties may visit us for help with student account questions or to make a payment. Certain information cannot be released to third parties under the FERPA Privacy law. If a parent or third party requests billing information, they must provide a FERPA Access code.
Departmental Deposits
Campus departments can drop off secured (locked) bags containing their deposit during our business hours.
- Checks will only be accepted for deposit if they are bundled with a calculator tape showing the total.
- If you would like a receipt, please indicate that on your deposit slip, and a receipt will be sent via campus mail.
- If our Office is not busy, you are welcome to wait for a receipt.
- Any deposit that does not match the tender will be returned to the department for correction.
- Departmental staff should retrieve their empty bags from the counter.
- Departmental staff who are picking up checks for a department must present a valid ID and be on a list approved by the department ahead of time.
Staff Directory
Office of the Bursar
- Erin Schadel, Bursar
Customer Service Operations
- Lynn Gates, Director of Customer Service
- Michael Chan, Veteran Benefits Supervisor
- Harrison Petrone, Scholarship Coordinator
- Kim Fawcett, Customer Service Manager
- Kara Torres, Customer Service Respresentative
Cash Management Operations
- Patrick Mignault, Associate Bursar
- Jacob LaPrade, Account Receivable Manager
- Sharon Andrew, Cash Manager
- Christine Wilson, Customer Service Representative
- Tenaya Read, Customer Service Representative
Systems and Fiscal Services
- Jill Moulton, Associate Bursar
- Barbara Noel, Sr. Systems Manager
- Christopher Webber, Systems Analyst
- Galina Agapov, Sr. Financial Analyst
- Jasmine Balk, Financial Analyst
UCard Management
- Thomas Mahaney, UCard Manager
- Van Le, Customer Service Representative