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RESOLVED: Wired Connectivity Issues in Whitmore & Surrounding Buildings - Weds., 4/10

April 10, 2019

10:00 a.m.

The wired connectivity issues reported earlier today have been resolved. If you have any questions or are experiencing issues connecting to campus networks, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu.

8:30 a.m.

Security Alert! New Phishing Scam Targets UMass Amherst Community - Thursday, 4/4

April 4, 2019

On April 4, 2019 a new fraudulent phishing message with the subject "Urgent." began targeting UMass Amherst email users.
The email appears to have been sent by "President Marty Meehan, J.D.," and asks the recipient "are you available? I need you to complete a task for me discreetly."

Caution: This email did not come from the University of Massachusetts. It is a phishing scam designed to trick you into providing your personal information or other things of value. 

Online Storage Service (Box) Now Available - Weds., 4/3

April 3, 2019

Online storage (Box) is now available.

UMass Amherst Information Technology (IT) is aware of intermittent issues with our online storage service (Box) starting at approximately 1 p.m. on Wednesday, April 3, 2019. The vendor is working to resolve these issues. Updates are available from the Box status page at status.box.com.

Microsoft Exchange “Free/Busy Schedule” Feature Now Available Across UMass System

April 2, 2019

Starting Tuesday, April 2, faculty and staff using Microsoft Exchange Email and Calendaring have access to the “free/busy” calendar feature for colleagues at all other UMass campuses.

"Free/busy” is a special calendar feature that shows your calendar availability as well as your colleagues’ availability ("Available," "Busy," "Tentative," or "Out of Office"), allowing you to schedule inter-campus meetings more efficiently. 

iPhone Repairs Now Available Through the IT Repair Center

March 22, 2019

Members of the campus community can now bring their damaged iPhones to the IT Repair Center for affordable repairs. Our staff have recently added 10 iPhone models they can repair, increasing the list of supported devices to over 100.

Stop by A109 LGRC Lowrise, Monday through Friday, any time between 8:30 a.m. and 5 p.m.