News

As of Friday, January, 2026, Microsoft reports that all Microsoft 365 products are operational.

As of Friday, January, 2026, Asana reports that all systems are operational.

A scheduled and required upgrade to our ServiceNow platform from our current version, Xanadu, to the newest Zurich release will take place from Friday, January 16, 7 p.m. until Saturday, January 17, 9 a.m.

SPIRE will be unavailable while UMass Amherst Information Technology (IT) performs scheduled maintenance. 

As of 1:40 p.m. on Tuesday, January 13, SPIRE and other IT services have been fully restored.

Update: As of Thurs., January 8 at 5:40 p.m., Instructure, the publisher of Canvas, reports that they have resolved the system-wide issue with the Moderate tool in New Quizzes.

On Tuesday, January 6, 2026 from 8-10 a.m., on-campus printing services powered by PaperCut - including student printing in the W.E.B. Du Bois Library and the Science and Engineering Library (SEL) - will be unavailable while UMass Amherst Information Technology (IT) teams perform planned maintenance.  

Thank you for your patience. If you experience issues accessing UPrint outside of the maintenance period, or need help with other IT services, please contact the IT Service Desk: @email or 413-545-9400. More ways to get tech help. 

Issues with the project management service, Asana have been resolved and service is restored.

The Project Management Office is implementing SCIM and requiring SAML login to Asana on Monday, January 5th, 2026.