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Planned Maintenance: SPIRE & Moodle Unavailable - Sat., 10/19, 7 a.m. - 1:30 p.m.

October 7, 2019

On Saturday, October 19, 2019, between 7:00 a.m. and 1:30 p.m., SPIRE, UMass Amherst's student records system, and Moodle, one of the learning management systems on campus,  will be unavailable while UMass Amherst Information Technology (IT) performs upgrades to the campus IT infrastructure. Other services, such as email and calendaring, may also become briefly unavailable during this time.

Members of the campus community are encouraged to:

Student Job & Internship Scams: Know the Red Flags

September 30, 2019

Members of the campus community, especially students, are reminded to keep an eye out for false jobs listings when searching for work or internship opportunities online.

The university has recently received reports of fraudulent job posts appearing on websites frequented by UMass Amherst students.

Remember, when interacting with a job posting:

UPDATE: Campus Telephone Service Issues Resolved - Fri., 9/27

September 27, 2019

2 p.m.

UMass Amherst IT technicians have resolved the reported problem.

Thank you for your patience. If you have any questions or are experiencing other issues, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu.


10 a.m.

UMass Amherst Information Technology (IT) is investigating reports of issues involving campus phones calling and receiving calls from off-campus lines.

UPDATE: Secure Online Storage (Box) Now Available - Thurs., 9/12

September 12, 2019

5:40 p.m.

The vendor has fixed the reported issue and full service has been restored.

Thank you for your patience. If you have any questions or are experiencing other issues with Box, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu.


3 p.m.

Matthew Dalton Named Interim Director of Instructional Innovation

September 11, 2019

Matthew Dalton, our Chief Information Security Officer (CISO) and member of the UMass Amherst Information Technology leadership team, has been appointed Interim Director of Instructional Innovation, in addition to his current role. Effective Monday, September 16, 2019, Matthew replaces Robert Davis, who retires this month.