News

Between 10 a.m. and 12 p.m. noon on Saturday, October 24, UMass Amherst Information Technology (IT) teams will perform planned maintenance. During this maintenance window, campus community members may be briefly unable to access some university websites. 

Qualtrics is retiring Legacy Results Reports and transitioning to Results Dashboards. Starting November 1, 2026, users will no longer be able to create new Legacy Results Reports.  

SPIRE will be unavailable as a result of PeopleTools (PeopleSoft) maintenance.

How UMass Amherst modernized the housing experience for 14,000 students with StarRez.

Teams from across campus are working together to build a more resilient learning environment for UMass Amherst.

UMass Amherst Information Technology (UMass IT) is preparing resources and support for the campus community in response to Microsoft’s announcement of upcoming changes to multifactor authentication (MFA), also known as two-step log in.

As of 1:30 p.m. ET on Tuesday, October 6, issues with email ingestion in ServiceNow have been resolved.

As of 10:29 a.m. ET on Tuesday, October 6, Acquia has reported that performance issues that affected the UMass Amherst Gateway Website are now resolved.

As of 2:28 p.m. ET on Wednesday, September 30, Instucture, the parent company of Canvas, has implemented a fix to improve processing speeds in Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting).

UMass Amherst Information Technology (UMass IT) confirms the UMass instance of Canvas is not impacted by this vendor-driven incident.