- Email, chat, phone (413-545-9400), or in-person (LGRC Lowrise)
8:30 a.m. - 5 p.m., Monday - Friday
No appointment necessary. Walk-ins and calls accepted until 4:45 p.m. - After-hours email and chat support
5 - 10 p.m., Monday - Thursday
5 - 9 p.m., Friday
10 a.m. - 10 p.m., Saturday and Sunday - Computer, Phone & Other Device Repairs
- For thesis or dissertation help, please email thesishelp@umass.edu.
- Available for assistance with UMass Amherst supported teaching technologies via email at instruct@umass.edu.
- Daily Zoom drop-in session, 10 a.m. - 3 p.m., Monday - Friday.
- For assistance with classroom technologies, email cts@umass.edu.
Enterprise Desktop Support
IT support for university-owned devices & departmental computer management.
- Desktop support & departmental computer management:
8 a.m. - 5 p.m., Monday - Friday, except during university closures - In-person consultation by appointment only. To schedule a consultation, email entdtsupport@umass.edu or call (413) 545-4048
- Computer, Phone & Other Device Repairs
LinkedIn Learning is an online library of in-depth courses on subjects from creative tech tools and techniques to business skills. UMass Amherst students, faculty, and staff have unlimited access to LinkedIn Learning at no cost.
Log in to LinkedIn Learning
Log in with your NetID@umass.edu and password.
Recommended Courses & Collections
- Microsoft OneDrive Basics
Courses curated by UMass Amherst Workplace Learning & Development - Box Transition at UMass Amherst
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