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Information Technology

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Winter 2022-2023 Hours (December 21, 2022 - February 6, 2023)
  • Email and Chat Support
    8:30 a.m. - 7 p.m. Monday - Friday | 10 a.m. - 7 p.m. Saturday and Sunday
  • Phone Support | 413-545-9400
    8:30 a.m. - 5 p.m. Monday - Friday
  • In-Person Support : IT Service Desk in the Campus Center.
    8:30 a.m. - 7 p.m. Monday - Friday
    No appointment necessary. Walk-ins and calls accepted until 15 minutes before closing.
  • Exceptions: December 24, 25, 26, 31 & January 1 & 2: no in-person, call, remote email or chat support. December 29 & 30: remote email & chat support only.
  • Computer, Phone & Other Device Repairs
  • For thesis or dissertation help, please email thesishelp@umass.edu.
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