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Get Tech Help - Fall 2020
- Email, chat, and phone at 413-545-9400
8:30 a.m. - 5 p.m. Monday - Friday
(No appointment necessary)
- After-hours email and chat support 5 - 11 p.m. Monday - Friday,
10 a.m. - 11 p.m. Saturday and Sunday
- Virtual Office Hours Zoom session for Faculty & Staff - Ask questions & learn more about technology resources.
Mondays 10 - 11 a.m., Wednesdays 10 - 11 a.m., and Fridays 3 - 4 p.m.
- In-person tech help at the IT User Services help center in Lederle Graduate Research Center (LGRC) Lowrise is available by appointment.
Schedule an Appointment
- Computer, Phone & Other Device Repairs