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IT User Services

General technology, computing &
online services support.

Enterprise Desktop Support

IT support for university-owned devices & departmental computer management.

entdtsupport@umass.edu

 

413-545-4048
  • Desktop support & departmental computer management:
    8:00 a.m. -  5:00 p.m., Monday - Friday, except during university closures
  • Infrastructure applications (Active Directory, Exchange, etc.) 24/7 on-call support. More details and cost