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Information Technology

Get Tech Help

  • Email, chat, and phone at 413-545-9400
    8:30 a.m. - 5 p.m. Monday - Friday
    (No appointment necessary)
  • After-hours email and chat support 5 - 7 p.m. Monday - Friday,
    10 a.m. - 7 p.m. Saturday and Sunday
  • In-person tech help at the IT User Services help center in Lederle Graduate Research Center (LGRC) Lowrise is available by appointment
    Schedule an Appointment
  • Computer, Phone & Other Device Repairs
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