General tech, computing, & online services support
IT Service Desk
Email and Chat Support
8:30 a.m. - 9:45 p.m. Monday - Friday | 10 a.m. - 10 p.m. Saturday & Sunday
8:30 a.m. - 4:45 p.m. Monday - Friday
8:30 a.m. - 7:45 p.m. Monday - Friday
In-person support available at the IT Service Desk located in the Campus Center just off the main concourse headed towards the Student Union.
No appointment necessary.
Computer, Phone & Other Device Repairs
Support for instructors using teaching & learning technologies
General Email Support
Available for assistance with UMass Amherst supported teaching technologies.
Daily Zoom Drop-in Session
10 a.m. - 3 p.m. Monday - Friday
Classroom Technology Support
For assistance with classroom technologies, email email@example.com.