NetID and passwords, department and courtesy accounts, guest access, two-step login and more.
Find help and support articles about accounts and passwords in the IT knowledge base.
Student information system (SPIRE), data analysis and reporting, customer relationship management (Salesforce), and service management and delivery (ServiceNow).
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Find help and support articles about SPIRE in the IT knowledge base.
AI services including generative AI (genAI) tools such as Copilot Chat and the UMass GenAI Playground.
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Popular office productivity and collaboration suites and tools, survey and assessment tools.
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File storage for individuals and groups, document imaging, electronic signatures.
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Email accounts, calendars, email lists, and mass email and email marketing solutions.
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Compliance, risk, and incident management, desktop and mobile device management, vulnerability monitoring, firewall, and more.
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General IT support for individuals; device support for departments; instructional support, research computing support; communications support; multi-media loan and support; training and learning; web and digital accessibility.
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eduroam, wireless and wired connectivity, Virtual Private Networking.
Get connected to campus networks fast: Get Connected
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High-performance computing, large-scale storage, data centers, and other research-related services.
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Learn more about Unity at the Research Computing website.
Supported software, discounts, and licenses; remote software access; hardware repairs, purchasing and computer loans; on-campus printing.
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Learning management platforms, SPIRE, instructional technologies, technology-enhanced classrooms, computer labs.
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Find help and support articles about SPIRE, Canvas, and more in the IT knowledge base.
Videoconferencing, campus calling service, voicemail, cell phones, video platforms.
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Find help and support articles about Zoom, Teams Calling, and more, and more in the IT knowledge base.
Website hosting, web content management systems.
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