Canvas Phone Support Availability Issues - Wed., 9/16
As of 4:50 a.m. ET on Wednesday, September 16, Instructure, the publisher of Canvas has reported that Support Tools (Phones, Chat, Webform, and email) is temporarily unavailable. See: Instructure Incident.
- Canvas learning management system itself is unaffected.
- This is a vendor-driven incident, affecting Canvas users beyond UMass Amherst.
- Instructure is working to resolve issues.
If you are experiencing issues accessing other IT services, please contact the IT Service Desk: [email protected] or 413-545-9400. More ways to get tech help.
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