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Repointing MX Records from 49 Email Domains - Sun., 2/19

February 16, 2023

On Sunday, February 19th, 2023, UMass Amherst Information Technology (IT) will re-point the MX records from 49 email domains from our on-premises mail servers to Office 365. The re-pointing project has allowed for the correct setup of SPF and DKIM records on all of these domains.

Members of the campus community should not notice any impact related to these changes.
For troubleshooting mail receipt issues outside of this work, reach out to IT User Services at it@umass.edu or 413-545-9400.

Repointing MX Records from 50 Email Domains - Wed., 2/15

February 13, 2023

On Wednesday, February 15th, 2023, UMass Amherst Information Technology (IT) will re-point the MX records from 50 email domains from our on-premises mail servers to Office 365. We are repointing email domains in batches to allow for the correct setup of SPF and DKIM records. We anticipate completing this project by the end of February 2023.

Planned Maintenance: Printer Connectivity in Integrated Learning Center, Skinner Hall – Wed., 2/22

February 13, 2023

On Wednesday, February 22nd, 2023, from 7-9 AM, printer connectivity in the Integrated Learning Center and Skinner Hall may be temporarily interrupted while UMass Amherst Information Technology (IT) performs network maintenance. Wireless/wired internet connectivity will not be affected.

While minimal impact is expected, we recommend that members of the campus community who work in those buildings:

RESOLVED: SPIRE, Other Campus Services Unavailable - Fri., 2/10

February 10, 2023

12:00 p.m.

SPIRE, VPN, and the other campus services impacted by the unplanned interruption reported earlier today, are now available. Our teams continue to monitor the campus digital infrastructure and will promptly address service availability issues. Please report problems with IT services to the IT Service Desk at it@umass.edu or 413-545-9400. 

11:05 a.m.

UPDATE: SPIRE Issues Resolved - Mon., 2/6

February 7, 2023

Tuesday, February 7, 2023, 11 a.m.

The SPIRE issued reported on February 6, 2023 have been resolved. We will continue to monitor the campus digital infrastructure and respond to issues as quickly as possible. Members of the university community may need to clear their web browser's cache for optimal performance. For technology questions and to report a problem, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu.
 

Monday, February 6, 2023, 2:00 p.m.

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