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Information Technology

IT Guide for Students

Below is an overview of the services UMass Amherst Information Technology offers UMass Amherst students. For a complete list and more details, see our Service Catalog.

Get Tech Help

Got tech related questions? IT User Services Help Center Consultants can answer your computing questions in person, online, and over the phone.

Get Tech Help Hardware Repair

Save Money

We provide many free or discounted commercial products and services for the campus community. Some restrictions apply.

Free/Discounted Software Cell Phone Discounts Hardware Discounts Internet Connectivity Discounts

Be Secure

UMass Amherst students are an attractive target for security attacks and phishing. We offer guidance for anti-virus software as well as assistance with malware removal.

What is Phishing?More About Security

Collaborate & Learn

We provide a host of services such as email, calendaring, file storage, and learning management systems to facilitate easier and interactive learning.

Google Workspace (G Suite) Canvas, Moodle & Blackboard Online File Storage

Get Connected

Students must have a computer with a wifi-certified, dual-band adapter that is 802.11ac compliant to connect to the UMass Amherst wireless networks.

How to ConnectReport Wireless Issue

Technology-Enhanced Spaces

Need certain software for your project? You can access an extensive collection of specialized and industry standard software typically available in classrooms remotely on your own devices via Windows Virtual Desktop.

More About Computer Classrooms Windows Virtual Desktop Location & Request Classroom Software

Technology Training

Stay tuned for news about new offerings for online technology and skill training coming soon.

This page was designed with help from the Student Government Association.