Get Support!
Visit IDEAS for more information on instructional technology and upcoming events. For technical questions on the Canvas platform (for UMass-specific questions, use the support options above), 24/7 support is also available from Instructure.
We can help you to:
- Explore technologies: If you have a new tool in mind, we will help you learn the basics and figure out how best to use it to meet your goals. If you have a goal in mind, but aren't sure if there is a tool that can help, we'll review the options with you and see if there is something out there that can help.
- Build confidence: Not everyone loves fiddling with technology. If you get stuck, or aren't sure how best to use a tool, we're here to help. Our goal is to build your confidence and get you to a place where you can use a tool and have it help, not hinder, your work as a teacher.
- Discover emerging technologies: Learn about the latest tools being explored for teaching. We'll help you review what the tool can do and if it will help you meet your goals.
Services and Facilities
- Assistance with course sites: Get introduced to Canvas for an easy-to-make course site that can include sophisticated communications tools.
- Audience Response Systems (ARS): Instructors can learn to use iClicker, the audience response system supported by UMass Amherst IT, to engage students and promote interaction in large classes.
- Media capture and editing: Learn how to capture and edit videos.
- Lecture capture: Learn how to use the EchoVideo system for recording lectures in equipped classrooms.