Transitioning to a New Accommodation Management System
Disability Services is transitioning to a new accommodation management system called AIM (Accessible Information Management). AIM will replace our current system, Clockwork, and will become the platform students, faculty, and staff use to manage disability accommodations at UMass Amherst.
Disability Services Weekly Drop-In Hours
Disability Services offers weekly Drop-in hours for faculty, instructors, staff, and students who have questions or concerns about accommodations or are seeking guidance on how to implement accommodations within the unique structure of a specific course.
Whether you have questions about how an accommodation works, how to implement it effectively, or how to navigate a specific situation, we are happy to provide guidance.
Fall 2026 Drop-In Hours:
- Tuesdays: 1:00–3:00 PM
- Wednesdays: 9:00 AM–12:00 PM
- Format: Virtual (via Zoom) or in person
- Dates: August 17–December 29, 2026
Things To Know...
Apply and Request Accommodations with Disability Services
The process of receiving accommodations Disability Services begins by completing our application form and providing your documentation and/or self-report on Clockwork for students. You can learn more about our accommodation determination process on this website.
Clockwork
Clockwork for Students
Use the Clockwork Online Services website to send Faculty Accommodation Letters to instructors, schedule appointments with your Access Coordinator, request proctored exams, request and download notes, check scheduled exams and appointments, and upload new documentation.
Clockwork for Instructors
Use Clockwork Online Services to view accommodations for students in your courses and to submit exams through the Exam Proctoring Center.