Carolyn Velázquez is a professional learning coach and tutor at Holyoke Community College. Drawing upon more than a decade of experience in healthcare, higher education, and community service, Carolyn is dedicated to advancing health access in underserved communities. During her practicum at Hilltown Community Health Center, she developed an initiative to reduce missed appointments and presented her findings at the New England Rural Health Association Conference. She is the first in her family to earn a graduate degree. 

Q: What was a significant highlight from your time as an MPH student? 

A: My biggest highlight as an MPH student is the ability to move beyond individual care to improve population wellbeing through evidence-based strategies. My practical experience and capstone allowed me to compile everything I learned from core and elective courses into real work experience through research. I was able to apply theories from epidemiology, biostatistics, research methods, and public health ethics to recommend specific interventions. For example, I suggested that the health and community health center administration have monthly meetings with staff to discuss concerns and updates. After implementation, they're now holding those meetings regularly. 

Q: Tell us about your recent conference presentation experience. 

A: I presented innovative research on a case study in rural settings at the New England Health Association conference in early November with my former supervisor. While we only had 6-10 minutes to present, there were about 4,000 attendees total. We presented our research process, data, lessons learned, and next steps. I had the opportunity to meet with diverse healthcare professionals and leaders from across New England. It was invaluable to connect and collaborate, especially when my supervisor introduced me to the director of the Public Health Institute of Western Massachusetts. I also received an invitation to be a guest speaker in a health equity course at Holyoke Community College in the spring. 

Q: What are your professional goals after graduation? 

A: Once I graduate, I plan to continue pursuing my vision as a public health professional by helping community members achieve healthier environments through educational tools. I'd love to work with or open a faith-based or community organization focused on helping vulnerable populations—especially the elderly and those with low incomes—access services at low cost or no cost. I'm also interested in writing books about topics from my research, such as no-shows and addressing obesity in Hispanic communities. Additionally, I want to create academic websites focused on learning and academic skills for college students. 

A screen grab from an interview with Carolyn Velazquez. She is smiling while wearing glasses, a black coat, and is sitting in front of a cream colored wall with monitors behind her containing images of UMass' campus.

Q: What advice would you give to prospective MPH students? 

A: My advice is that you will find a family of outstanding faculty and staff here. The MPH program offers exceptional flexibility and support. I encourage prospective students to attend informational sessions, connect with academic support resources like the library and writing center, and meet with advisors about curriculum and professional growth. The faculty and staff are compassionate and available to help you integrate information and overcome challenges. This program is uniquely designed to prepare graduates for public health careers through both academic rigor and practical experience. 

Q: What's your personal message to future students? 

A: Believe in yourself and learn from the past. Leave your present and move forward—always move forward.