UMass Amherst IT GenAI Homepage
UMass GenAI can assist. create. innovate. explore. inspire. solve. generate.
Now available in beta for faculty and staff.
The UMass GenAI Playground is an intuitive and user-friendly platform housed within UMass Amherst's secure infrastructure exclusively for the UMass community.
Access to leading generative AI models, including OpenAI (ChatGPT), Anthropic (Claude), Meta (Llama), Cohere, Mistral, and more included. The UMass GenAI Playground beta is currently available to all faculty and staff, and will be available to more campus groups soon.
Quick Start Guide

- Go to genai.umass.edu
- Log in using Single Sign-On (SSO).
If it’s your first time logging in, a pop-up window appears with some information.- Read through terms.
- Click I Accept to continue.
Try out some prompts! Your default model is OpenAI, but you can change your model.
For instructions on how to do so, jump to Part 3.
- To use the default settings with your prompts, type a prompt into the Message field.
- To submit the prompt, press the Return or Enter key. The AI model responds to your prompt.
- To modify, refine, or further interact with your prompt, use the icons that follow each message.
The icons represent the following advanced features:- Read aloud - A computer-generated voice reads the message out loud.
- Edit - Allows you to edit your prompts and/or the responses of the various models.
- Save & Submit - Saves your edit and resubmits the information to regenerate the AI's response.
- Save - Saves your edit without regenerating the response.
- Cancel - Closes the edit window without saving changes.
- Copy to clipboard - Copies the content of the selected message to your clipboard to be pasted into another window or program.
- Regenerate - Forces the model to try to create a new response without any additional context.
- Fork - Creates a new conversation that starts from the specific message selected. This can be useful for refocusing the conversation, creating branching separate scenarios, preserving context, and more.
UMass GenAI has several AI models available for use.
To select your preferred model, click the downwards arrows at the top of the page, next to the current model and version names.


You can also adjust and switch models in the middle of a conversation.
- For example, you can start a conversation in OpenAI with the prompt "Write an 5-sentence summary about topic A." and then switch to the DALL-E-3 plugin to request an image to go with the summary, then switch to Anthropic and request a list of title options to go with the article.
OpenAI ChatGPT models
Choose between these available versions for OpenAI:
- gpt-4o - Best for complex reasoning, image and PDF analysis, advanced coding, deep comprehension.
- gpt-3.5-turbo - Best for content creation, basic coding queries, speed, and general use.
Plugins options
CAUTION: Plugins are only authorized for Level 1 data only, which is public information. Some of your data may be sent securely to their providers to enable the plugins’ functionality. See data classification information.
Plugin options include:
- DALL-E - Turns your natural text prompts into AI generated images.
- Google - Google plugin is an AI assisted Google web search. You can use it paired with the GPT models, and even in conjunction with other plugins like the DALL-E image generation plugin.
- ScholarAI - Unleash scientific research: search 40M+ peer-reviewed papers, explore scientific PDFs, and save to reference
- AskYourPDF- Unlock the power of your PDFs!, dive into your documents, find answers, and bring information to your fingertips.
- Wolfram - Provides computational intelligence for solving complex mathematical equations. You will need your own API key
- Google Search - Use Google Search to find information about the weather, news, sports, and more. You will need your own API key.
Anthropic models
Choose between these available versions for Anthropic:
- claude-3-5-sonnet - Best for analyzing or creating large bodies of text and for code analysis; strengths include high context limits.
- claude-3-haiku - Best for quick instruction based tasks with existing data; strengths include speed and high context limits.
Quick Key:
- New chat - Start a new chat
- Search messages - Search through past conversations
- Bookmarks - See bookmarked conversations
- Chat history - displays all past conversations
- AI model logo & name - Search and change models
- Prompts - Create or manage prompts
- Parameters - Customize AI model parameters and save as a preset
- Attach Files - Drag and drop files to attach them
- Bookmarks - Create or manage bookmarked conversations
- Hide Panel - Hide right-side panel
- Open side-bar - Open right-side panel
Parameters: Customize Your AI Model
Most people can use the default model parameters for the best experience. However, there is the option to customize your model's settings.
To do so, use the following instructions:
- In the right-side menu, click Parameters.
- Choose the desired parameter options. Note that the settings might vary slightly for each model type, but many models will have the following options:
- Max context tokens: Defines maximum input size (1000 tokens is about 750 words)
- Max output tokens: Defines maximum output size (1000 tokens is about 750 words).
- Temperature: Controls the “creativity" or randomness of the content being generated.
- Top P: Alternative to temperature, refines the number of possible responses based on context provided.
UMass GenAI features are continually being updated. Check back here for recently-released features.
Organize conversations (Bookmarks)
To organize your conversations by similar topics and easily find them in the future, use the bookmark feature.
- From the top menu of your conversation, click the bookmark icon.
- In the dropdown that appears, click New Bookmark.
- Fill in the Bookmark details and click Save.
- To apply the bookmark to the current conversation (likely desired), check the box to “Add to current conversation.”
- In the left-side panel, use the Bookmarks selector to view bookmarked conversations only.
- To manage, rename, and delete bookmarks, go to the right-side panel under Bookmarks.
Compare AI models side-by-side
To compare the result of two models simultaneously for the same prompt, use the model compare feature.
- From the top menu drop-down options, select a model.
- Remember that you can select between a model and their different versions using two different drop down arrows.
- In the top menu, select the plus sign (+) icon.
Directly above the prompt field, the first AI model that you selected appears (i.e. “+ GPT-4o: gpt-4o”). - From the top menu drop-down options, select a second AI model.
Within the prompt field, the second AI model that you selected appears (i.e. “Message GPT-3.5”). - Type and enter your prompt into the prompt field.
Results from both AI models appear side-by-side. - Once you exit the conversation, the side-by-side comparison becomes hidden. To switch back and forth between model responses, click the numbered arrows below the conversation.

Create Custom AI Agent
You can create your own Custom AI Assistant (“Agent”) that can be tailored to answer help desk tickets, administrative inquiries, and more. In the near future, you will be able to share your Agent with specific groups or across your department.
- Log in at genai.umass.edu with your NetID and password.
- Click the downward arrow next to the model name (OpenAI).
- Select Agents.
- In the right-side panel, select Agent Builder.
- Customize the fields accordingly.
- Image
- Name
- Description
- Instructions
- Model selection
- Enable code interpreter (if needed)
- Enable file search and upload relevant files