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Undergraduate

Professional Writing and Technical Communication

What is PWTC?

Professional Writing and Technical Communication is a five-course certificate that provides:

  • practice in technical writing, editing, and software documentation;
  • hands-on training in a range of industry-standard software;
  • an introduction to theories and practices of information design.

Since 1990, the PWTC program has enjoyed an impressive record of job placement, with graduates embarking on careers in user experience, information architecture and technical writing. Some are employed by nonprofits and government agencies, others by firms involved with healthcare, software development and information technology.

Firms currently employing PWTC graduates include: Alcatel-Lucentathenahealth, BoseEze Software Group, FacebookHewlett-PackardIBM Lotus SoftwareMotorolaOracleQuintiles Outcome, and RSA Security.

Required courses

  • English 379: Introduction to Professional Writing (fall only)
  • English 380: Professional Writing and Technical Communication I (fall only)
  • English 381: Professional Writing and Technical Communication II (spring only)
  • English 382: Professional Writing and Technical Communication III (spring only)
  • English 391C: Introduction to Web Design (aka "Advanced Software") (spring only)

English 379 and 380 may be taken concurrently (space permitting) with permission of instructor.
If necessary, English 391c may be taken before 379.

Recommended for PWTC students

  • English 391D: Writing and Emerging Technologies 
  • The UMass interdisciplinary IT Minor

Who can enroll?

The PWTC certificate is open to students from all majors. To enroll in PWTC courses, you must have a minimum GPA of 3.0 and at least junior standing. Learn more by visiting the Professional Writing and Technical Communication website.