College of Ed Facilities

Addressing Urgent and Emergency Situations

For urgent building and facilities issues (e.g., stuck in elevator, water leak), contact the UMass Amherst Facilities Solutions Center at 413-545-6401 (available 24 hours, 7 days a week, 365 days a year.)

For emergencies involving fire, potential loss of life, bodily injury, life-threatening or criminal activity, chemicals or other environmental hazards, do not call the Solutions Center! Call 911 if you are using a campus phone. If you are using a cell or off-campus phone, direct dial 413-545-2121. 

For students, faculty, or staff in crisis, refer to UMass Amherst Crisis Resources (aka the "Maroon Folder").

Students in need of urgent financial assistance can apply to the College of Education Student Emergency Fund.