Introduction to Health Services Management
Spring 2024
Details
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3Mode
OnlineComponent
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Cassidy HayesDescription
This course presents an undergraduate-level introduction to the principles and practice of management in health service organizations. Specific topics include leadership, organizational behavior and theory, strategic planning, marketing, quality and process improvement, finance and insurance, and human resource management. This course is designed to inform and prepare future managers with the necessary competencies to positively affect the long-term success of health organizations. Upon completion of this course, students will be able to 1) understand and articulate concepts of health care management, 2) apply quality and performance improvement, strategic planning, and marketing principles to health-related organizations, 3) identify organizational problems and apply systems-thinking solutions, 4) manage organizational change, and 5) demonstrate leadership skills.
Prerequisites: None, but preference will be given to undergraduate public health students interested in health policy and management.
Eligibility
U+ Class - University undergraduates are ineligible without requesting an appointment in SPIRE (Mange Classes > Enrollment Appointments > Univ+ Enrollment for Undergrad)
Notes
UWW class; $75/term reg. fee + $525/credit. Refunds differ from Univ. day classes; see www.umass.edu/uww/resources/refund-policy.
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Academic Career
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For complete and up-to-date class details, meeting times, and textbook information, search for this class in Spire." Select the class term "Spring 2024 " and subject "Public Health " and enter the class number "19573 ".
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