Department Contacts : Department of Mathematics and Statistics : UMass Amherst

Contact List for Common Inquiries

If a student has a general complaint about a course or an instructor and would like to remain anonymous, they should send an email to @email where it will be reviewed by an administrator of the department and responded.
If a student has a dispute regarding a specific issue, such as grading or makeup exams, they should first approach their instructor for a solution. If not successful, the student should contact the course chair, if there is one. If an agreement still cannot be reached, the student should then email @email.
At any time, students can contact the ombuds office for advice: https://www.umass.edu/ombuds/

Minor Office Repairs / Physical Plant issues (replace light bulb, office too hot/cold, elevator not working, problem with rest rooms, etc.)

Office Renovations (missing blinds, need a blackboard, furniture, office painting, etc.)

Office Keys, Office Supplies (pens, paper clips, notebooks, etc.), First-Aid Kit, Lost and Found

Empty or Order Recycle Bins (including confidential exam recycling)

Purchasing, Payment of Invoices, Bank Cards, Processing Deposits

Grants

Student Timecards

Payroll, Grad Student Payroll, Grad Student Benefits

Employment Verification

Travel Reimbursement

Duplicating

Collection and Archiving of Course Syllabi

Collection and Archiving of Final Exams

Reserving Classrooms (e.g., midterms and review sessions), Textbooks, Evaluations

Teaching Assignments, Classroom Assignments for Regularly Scheduled Courses

Adding Undergraduate TAs and Graders to Courses in SPIRE

Graduate TAs and Graders for Courses

Request Proctor or Grading Help for Exams

Undergraduate Advising Questions

Graduate Advising Questions

Parking Passes for Visitors

Seminar Room, Meeting Room, and Visitor’s Office Reservations

Ordering Food for an Event

Schedule Appointment with Dept. Head

UPS,Fed Ex, and other parcel deliveries