Canva technical support
Canva Frequently Asked Questions
Canva technical support is available though the Canva Help Center.
For help with your UMass Amherst account and accessing Canva, contact the IT Service Desk.
Learn Canva with Partnership for Worker Education
The UMass Amherst Partnership for Worker Education (PWE) offers online Canva workshops covering some of Canva's top features: User-Friendly Interface, Extensive Template Library, Rich Media Library, Custom Fonts, Text Effects, Brand Kit, and Video Editing. Learn more.
Is there a specific feature in Canva that you'd like to learn more about?
Please take a minute to share what you'd like to learn in PWE's upcoming Canva workshops.
Learn to make different types of graphics with Canva
You can use Canva for a wide range of visual creative projects, from prototyping layouts to logos. Get started fast with guides from Canva about how to work with templates for various types of deliverables.
Example projects to try
Learn more with LinkedIn Learning
Interested in taking a deeper dive into what you can make with Canva? Many additional courses and videos are available in LinkedIn Learning, including these recommendations.
LinkedIn Learning is available to all UMass Amherst students, faculty, and staff at no additional cost. Log in with your UMass Amherst account.
Staff & faculty: Keep university graphics consistent
Working with brand standards
Brand standards keep university graphics consistent - and make it easy to recognize media produced by the university as official, legitimate, and trustworthy.
The university Brand Kit is already set up in Canva, and includes everything you need to get started making graphics that fit the UMass Amherst visual style.
Click Brand in the vertical bar on the left side of the screen while making a graphic in Canva to bring in university brand elements.
UMass Amherst brand usage basics
When making media which may be presented as having been created by the university, be sure to follow university brand guidelines including appropriate use of wordmarks, fonts, and colors. This section includes some basics of the UMass Amherst brand to get you started.
Check the University Relations brand website for full details
Wordmark usage
See the Seals and Marks page for more information about which university logos and marks are appropriate for your graphic, and how to use them properly.
Seals & marks usage basics
The UMass Amherst seal may be used either stand-alone or in long form. The seal alone or with a university wordmark is for formal usage (e.g., university letterhead, certificates, awards).
The UMass Amherst brandmark (or “collegiate M”) may be used in long form. The single collegiate M brandmark may also be used stand-alone but only within proximity of the words “University of Massachusetts Amherst” or “UMass Amherst.”
The UMass Amherst wordmark needs to always be clear and readable. Minimum display sizes should be maintained. The wordmark must be at least 1 inch wide for print use or 75 pixels wide on screen.
To maximize impact and ensure readability, minimum clear space around the logo should also be maintained. Clear space is an area around the logo clear of text or imagery. The letter “M” from UMass on our wordmark is the measure for the minimal amount of clear space required. You have the option of vertical or horizontal long-form marks that you can use depending on the context in which the wordmark needs to be applied.
Typography
Frutiger (sans-serif) and Minion Pro (serif) are UMass Amherst's official fonts.
Minion Pro can be used for headlines, body copy, and formal applications. Frutiger 45 and Frutiger Neue can be used for subheads, bold copy, and digital copy. Open Sans and Lora are UMass Amherst's official web fonts.
Brand colors
Secondary colors
To assist designers with color choices, the university encourages the use of a secondary color palette to complement our signature brand colors. Secondary colors must never overpower the brand colors.