How to Use This Toolkit
This toolkit is intended to provide access points for learning, reflection, and engagement for ALL community members, including people with disabilities and those who seek to be in active allyship.
This toolkit series invites the UMass community to…
- Consider what we know (or think we know!) about disability,
- Explore the impact of socialization and dominant cultural narratives on our understanding of disability,
- Practice applying disability justice as a lens that will continually ask us:
- What does it mean to think and act in anti-ableist ways?
- How does disability interact with other aspects of social identity, particularly for community members who experience marginalization around multiple sites of identity?
- How can we treat disability justice as a way of perceiving the world, not just an inclusivity “checklist item”?

Download the Toolkit
To print, reference, and share this toolkit, please download and print this PDF version.
Ableism as Systemic Oppression
Defining Ableism
What are the roots of ableism? How does it manifest?
Ableism is the system of oppression that marginalizes and discriminates against people with disabilities, or those perceived to be disabled, while simultaneously affording advantages to people who are not disabled*.
Ableism explicitly values certain bodies, minds, and behaviors over others, and operates on multiple levels. For example…
Individual | Institutional | Cultural |
---|---|---|
A person buying groceries avoids getting in the line of a cashier with a visible disability, assuming that they will take longer to process the transaction. | Fully accessible campus housing is significantly limited for students using mobility aids, such as wheelchairs. | Media tropes often portray disabled people as villains (e.g. Darth Vader in Star Wars, Captain Hook in Peter Pan) |
In order to understand the roots of ableism, it is important to remember the different models for understanding disability, explored in more depth in the first toolkit of this series. The medical model of disability views disability as an individual flaw and therefore seeks to prevent and/or “heal” disability. In this model, the goal is to assimilate disabled people into “mainstream” (non-disabled) society, and places responsibility on the disabled individual to acclimate to the surrounding environment.
Alternatively, the social model of disability distinguishes impairment (an individual difference that limits functioning) from disability (a misalignment between an individual's abilities and the accessibility of the surrounding environment). In this model, individual assimilation into an inequitable existing culture is not the goal. Instead, the primary responsibility to adapt environments to better meet the needs of disabled community members is placed on those who already possess the power to shift policies and shape culture.
*Note: Some disability justice advocates, especially outside the United States, encourage differentiation between ableism and disablism. For the purposes of this resource we will use the term “ableism” to discuss dynamics of both discrimination and privilege as they relate to disability status.
A Deeper Dive Into Ableism and Structural Oppression

Alice Wong, Disability Visibility
“Disabled people have always existed...Disability is mutable and ever-evolving. Disability is both apparent and nonapparent.Disability is pain, struggle, brilliance, abundance,and joy. Disability is sociopolitical, cultural, and biological. Being visible and claiming a disabled identity brings risks as much as it brings pride.”
Thanks and Acknowledgments
The Office of Equity & Inclusion is grateful to all our campus partners who contributed to the creation of this toolkit series.
Special thanks to: Rachel Adams, April Bellafiore, Michele Cooke-Andresen, Charlotte Elwell, Nora Fitzgerald, Kate Hudson, Griffin Leistinger, Melinda LeLacheur, Rhys McGovern, Samm Nelson, Cheryl Ponder, Jules Purnell, Marcie Savoie, Kerri Tillett, Ashley Woodman, Linda Ziegenbein, and Fred Zinn.
The Office of Equity & Inclusion’s Education & Development team is available to facilitate workshops for teams, departments, and units on the content covered in this toolkit series. If you would like to host an interactive workshop on Equity, Inclusion, and Disability in your area, please complete this Intake Form and a member of the E&D team will reach out to schedule your session!