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Navigate360 is UMass Amherst’s undergraduate student success management platform. Navigate360 is utilized campus-wide by students, faculty and staff. Student Success Persistence Programs & Advising Support within the Student Success unit administers and manages Navigate. UMass Amherst is a member of the Educational Advisory Board’s (EAB) Student Success Collaborative (SSC). Through the partnership with EAB, UMass Amherst has implemented Navigate360 across campus. Questions about Navigate360 should be sent to

For Undergraduate Students

Utilize Navigate360 to schedule appointments with campus resources, review course progress feedback and connect with your success team. All undergraduate students currently enrolled at UMass Amherst automatically have access to Navigate360.

Through Navigate, connect with: 

  • Academic Support with the Learning Resource Center (LRC) and department/major specific course support resources.

  • Advising and Peer Advising with your college’s advising office and academic dean’s office as well as some major-specific advising in your department.

  • Research & Exchange Programs to connect with resources such as the Office of Undergraduate Research & Studies (OURS) and Domestic Exchange.

  • Student Financial Services to connect with with Smart about Money (SAM) to meet with a Peer Financial Educator.

  • Success & Wellness to connect with the Center for Multicultural Advancement and Student Success (CMASS) and academic skills support with Student Success through the Success Toolkit Series.

Do not see what you are looking for? Reach out to the office or department to inquire about appointment scheduling options.

Go to Navigate360 to Make an Appointment 

Need assistance with appointment scheduling? Email



For Staff and Faculty

Navigate360 is a retention and persistence tool designed to connect our university and enhance student success. Navigate360 offers staff and faculty:

  • Best-Fit Student Appointment Scheduling: Create efficiency in appointment scheduling with 2-way calendar integration. Engage students in the scheduling process based on your availability and services. Use for advising appointments, student support appointments, and office hours.

  • Document Interactions and Track Visits: Summarize your interactions and/or track visits at programs and events. Mark students as no-shows.

  • 360 Student Profile: Access student information in a single place. From the student profile you can view the academic record, view all interactions and notes (for advising and beyond), message students, report on interactions, refer students and much more.

Three Steps to Navigate360 Access for Staff and Faculty

  1. Complete the online FERPA Certification.
  2. Apply for access in SPIRE
    • From the SPIRE home screen, click the Profile tile, then Access & Privacy on the left side of the screen, and then SPIRE Access Request. Fill out the form and check the box for Student Success Collaborative Navigate360.
  3. Participate in Training:
    • After access request is approved, staff/faculty receive an invitation to participate in training.

Go to Navigate360 

Resources and Support for Staff and Faculty

Utilize the Advising Foundations Toolbox and Navigate Toolbox to connect with a variety of resources.

If you have questions, please email the Navigate360 support team at