Job Opportunities

Job Opportunities

UMass Amherst is dedicated to providing as many opportunities for on-campus employment as possible to our graduate students. Students may use the links below to learn more about available positions, and faculty and staff may use this form to have your graduate assistantship posted on this page.

Student Success Programs & Services

Deadline to apply is Wednesday, January 15

General Summary of Position

The Student Success Programs & Services area supports the UMass Amherst Student Success unit priorities of developing programs and practices that increase student persistence and retention, support timely progress toward degree completion, and foster holistic student learning and development through the advancement of high-impact educational opportunities.

Working with Director, you will primarily support the following initiatives:

  • Departmental Assessment Planning and Annual Reporting
  • Programmatic Evaluations and Reviews
  • Utilize Data/Analytics within Navigate
  • Create Infographics/Data Visualization for Distribution to Key Stakeholders
  • Assist in organizing events and facilitating student workshops
  • Support unit-wide student success programming and logistics for programs such as the Majors Fair, Career Fairs, Common Read key note address, etc. Responsibilities include but are not limited to day-of event management, marketing and promotion materials, event logistics and signage, etc.

Sample of Duties

Majors Fairs

Held annually, the Majors Fair provides undergraduate students with an opportunity to learn about the different majors offered. The Graduate Assistant will arrange the logistics of the online evaluation students fill out during the fair. After the Majors Fair, the Graduate Assistant will make an infographic based on the results of an online survey to send to campus stakeholders. Moreover, the Graduate Assistant will use the survey results to think about how to improve the fair for next year.

 Student Workshops & Staff Development 

The Graduate Assistant will facilitate student workshops through our Success Toolkit Series. These are academic skill development workshops for undergraduate students. Additionally, there will be opportunities for the Graduate Assistant to facilitate discussion groups with faculty/staff related to trends and student success best practices through the Success@UMass Professional Development Series.

 Planning & Performance Blueprint

Working closely with the Director, the Graduate Assistant manages the Student Success Programs & Services blueprint. The blueprint provides an overview of all initiatives facilitated by SSP&S. The goals are to:

  • Document the initiatives facilitated by SSP&S
  • Quantify the successfulness of each initiative
  • Provide a framework for a yearly evaluation
  • Provide a framework for goal alignment both internally and institutionally

The Graduate Assistant is responsible for preparing and updating the annual documents, identifying and analyzing data for the blueprint, and working collaboratively with staff to identify/development new data needs or sources.


Minimum Qualifications

  1. Enrollment in Master’s or Doctoral program at UMass Amherst (Preferred: Higher Education or an education related program)
  2. Computer proficiency with word processing, spreadsheets and database programs. (Preferred: Advanced knowledge of excel)
  3. Experience in assessment and evaluation
  4. Ability to work independently to organize multiple tasks and set priority for action
  5. Ability to collaborate with others, to identify and achieve shared goals
  6. Excellent oral and written communication skills
  7. Experience working with a large culturally diverse faculty and undergraduate student population

Supervision Received

Supervised by the Director for Student Success Programs & Services

Appointment Information

Anticipated Start Date: 02/03/2020         Appointment End Date*: 05/23/2020

Hours per Week:  15 hours

Stipend:  Per current bargaining agreement

*Option to continue after Spring 2020 based on performance


 Application Processes:

Email your resume and/or CV to Suzan Kommers at by Wednesday, January 15 to apply. Interviews for qualified candidates will be scheduled for the week of January 20.

The Partnership for Worker Education

General Statement of Duties

The University of Massachusetts The Partnership for Worker Education program is a joint educational partnership among the University (Division of Human Resources), AFSCME, USA/MTA, and PSU/MTA. 

Project work involves development of on-campus design, implementation and evaluation of a career ladder model, developed by PWE’s Auxiliary Enterprises Career Ladder Program.  Project work involves attention to organizational components and creation of tools to facilitate promotion, as well as the design and delivery of participatory workforce development courses tailored to the needs of Auxiliary Enterprises workforce.

The PA is responsible for assisting in the development of the project’s various components, and will assist in all aspects of the project as described above, particularly will assist with training design, implementation and evaluation.

The PA will assist in the following tasks:

  1. Assist in the research, design and delivery of the tailored courses
  2. Assist in different components of the Auxiliary Enterprises Career Ladder
  3. Participate in the monitoring and evaluation project as appropriate
  4. Participate in PWE project meetings
  5. Other duties as assigned.


  1. Knowledge/experience in teaching adult populations.
  2. Knowledge/ experience with participatory adult education techniques.
  3. Knowledge/technical expertise in evaluation processes.
  4. Knowledge/ experience with online instructional design.
  5. Familiarity with adult education philosophy and practices.
  6. Ability to present gathered knowledge in a compelling format.
  7. Data management, communication, and organization skills are essential.
  8. Knowledge of data analysis software and basic computer skills (word-processing, spreadsheets, and databases) is required.
  9. Ability to communicate effectively at the workplace with managers, blue-collar workers and union representatives.
  10. High level of personal responsibility.
  11. Ability to adhere to deadlines and work as part of a team.
  12. Ability to speak Nepali, Vietnamese, Mandarin is a plus.

This is a 15hr. position

Applicants please send your resume and the name of one reference to: Valerie Alexander, The Partnership for Workers Education, ; phone: 413 545 6263

We will begin reviewing applications by January 20th. Vacancy is open until filled.

Residence Education & Residential Learning Communities

Each year the Residential Life department seeks qualified applicants for several graduate assistant opportunities. During the fall semester, we accept applicants for unexpected vacancies which may occur during the current academic year. During the spring semester, we accept applicants for vacancies and potential vacancies for the following academic year. If there are no confirmed vacancies, we will still collect applications in the event any occur.

Please visit the Residence Education Graduate Assistant Positions page for information on how to apply.