Getting Started

Register for a free workshop

The first time you visit the Center for Counseling and Psychological Health (CCPH), you may be walking into one of our 10 + free workshops, such as Stress GPS. Workshops are skills-based and open to all UMass students; they focus on various topics, including stress management, self-esteem, relationships, emotional wellness, social anxiety, and ADHD.

Initial call

If you are looking for a consultation with (CCPH), you can call (413) 545-2337 for a same day first appointment or be scheduled for a triage phone call. To schedule a same day first appointment, call our office after 8:30a.m. Appointments are booked throughout the day until filled. A student can also schedule a 10-15 minute triage phone screening with a clinician. This brief discussion helps us assess the nature and urgency of your concern, and identify the most appropriate next steps.

At the end of the same day and triage appointments, we'll discuss what to do next. Options might include a referral to a workshop or group, follow up appointments at CCPH, and/or referrals to other  campus or community resources. If your situation is critical, CCPH also offers in-person and phone crisis consultation.

CCPH provides short-term psychotherapy services. If you need or want longer-term therapy, CCPH can help connect you to providers in our community.

For those seeking a medication consultation with a psychiatric provider, CCPH asks that you go through the same triage or same day first appointment process, and at the end of that appointment, your clinician will help refer you to a CCPH psychiatric provider.

**Please make sure to arrive at least ten minutes early for your same day first appointment, as you will have some paperwork to fill out.**