Our Mission
The mission of CCPH is to foster the psychological development, emotional wellbeing, and personal success of our student body, informed by our core values of connection, resilience, and social justice.
As a key part of the Campus Life and Wellbeing Collaborative, we provide compassionate mental health consultation, brief and intermittent treatment, and prevention services, collaborate with partners on and off campus, and offer professional training to current and future generations of mental health professionals. In line with our core values, we strive to support the development of a just, diverse, and inclusive environment within CCPH and the larger campus community.
The CCPH Circle of Care
Seven kinds of support, woven around each student.
Individual Therapy
Brief, intermittent one-on-one support.
Crisis Support
Same-day help and 24/7 phone access.
Self-Guided Support
Tools you can use on your own time.
Let's Talk
Quick 15-minute consultations, walk-in welcome.
Case Management
Help connecting to community providers and resources.
Medication Management
Psychiatric evaluation and ongoing care.
Therapy Groups & Workshops
Connect with peers and learn skills together.
Specialized programs and services
Alongside our core services above, CCPH offers specialized programs for students with specific needs:
- Couples and family therapy: brief consultation for relationship and family concerns
- Animal-assisted therapy: sessions that include a trained therapy animal
- Psychological assessment: testing for ADHD, learning differences, and more
- Acute Care Program: intensive brief support for crisis stabilization
- Eating disorders consultation: specialist support for eating concerns
Support for the campus community
Our staff also provides consultation, outreach, and education for the campus and surrounding communities. CCPH's suicide prevention experts offer free trainings for the campus community.
There is no formal session limit at CCPH. The length and pace of care is determined collaboratively with your clinician. Our model is designed for brief, intermittent support rather than ongoing weekly therapy. If long-term or more frequent care is the right fit for you, we'll work with you to find a community provider who can offer that.
Community referral may be recommended when:
- A student's needs require a type of care or specialty that falls outside our current clinical staff
- A long-standing or chronic condition requires continuous intensive treatment beyond what a counseling center provides
- A higher level of care, such as intensive outpatient or residential treatment, would be more appropriate
Our Statements of Support
As part of the UMass community, we are conscious of the indeterminable number of events and situations that occur across the globe and have a detrimental impact on our students, campus, and beyond. Whether or not these events garner media attention, impact each of us directly or are part of a greater human struggle, we are committed to helping each other navigate through difficult times and wish to extend our support to those who may need it.
Trans & Non-Binary Students
We use your pronouns and chosen name, and we'll connect you with affirming care.
Students Facing Racism
We hold space for the impact of racialized violence and oppression.
International Students
We support students navigating immigration stress and homesickness.
Most students at UMass Amherst taking five or more credits are paying for access to a variety of mental health services, including campus workshops and presentations, outreach events, staff and student training, on call consultation and assessment, group psychotherapy, and brief individual therapy.
Billing for Routine Services
Students seen for more than four individual or eight group psychotherapy sessions will have visits billed to their primary health insurance, and will be responsible for any deductibles, co-insurance, and co-pays.
CCPH clinicians work with many insurance carriers, including:
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Students enrolled in the university-sponsored Student Health Benefit Plan (SHBP) can find more information about mental health benefits through SHBP.
Psychiatric and Psychological Assessment Services
Psychiatric medication visits and psychological assessments (including testing for learning disabilities and ADHD) are billed to primary insurance and subject to your deductible, co-insurance, and copay requirements. Contact your insurance carrier with questions about your specific plan. For general billing questions, call us at (413) 545-2337.
🕐 Hours of Operation
Monday through Friday, 8:30 a.m. to 4:30 p.m.
24/7 crisis services are available in-person during regular business hours, or by phone around the clock at (413) 545-HELP (4357).
🆘 In an emergency, call UMass Police Department immediately at (413) 545-3111 or 911.
📍 Our Location
Middlesex House, 1st floor
111 County Circle
Amherst, MA 01003-9255
📞 Contact
Main: (413) 545-2337
Crisis & On-Call (24/7): (413) 545-HELP (4357)
Fax: (413) 545-9602
Crisis Text Line: Text HOME to 741741