Services
Lost and Found at the Residential Hall Service Desks
Every Residential Hall has a lost and found that's managed by the Residential Service Desk (RSD) staff. Found items are logged in at the service desks. At the end of the semester, unclaimed items are delivered to UMPD. Check with the Residential Hall Service Desk if you lost an item and complete our Lost Property Webform.
If you found an item, you may bring it to any RSD or to UMPD.
Lost UCards and Room Keys
Students who have lost their UCard or room key should go to their Residential Hall Service Desk. They will issue a new back-up key until the locks are changed. Employees should see their building contact.
Stolen Items
Use Online Incident Reporting for items stolen valued at less than $250. For items over $250, contact UMPD.
Register your valuables with Project Protect. Every year laptops, iPods, cell phones, and other personal items are lost or stolen on campus. Project Protect greatly increases the chances of recovering your lost or stolen property.
- Never leave your laptop, cell phone, or other valuable unattended in a public area.
- Lock your office or room when you are away, even if you leave for a moment.
- Use a smartphone and laptop tracking application. Many of these apps are free and can assist you and law enforcement in locating your lost or stolen item.
Project Protect is available to students, faculty and staff
Registering Valuables for a Group
By request, UMPD Community Outreach staff will come to your location for a Project Protect registration event. We will bring laptops to assist you in registering your items. These registration events may be arranged, for example, for students at their residence halls, or at laboratories where staff wish to register lab computers. Contact Officer Kellogg at @email to request a training.
What To Register with Project Protect
- bikes
- cameras
- cell phones
- computer monitors
- computer printers
- desktops
- eBook readers
- iPads
- iPhones/Android/Smart Phone/PDA
- laptops
- Macbooks
- musical instruments
- tablets
- any item of value
UMass/Amherst is a very safe, walkable, and well illuminated campus, however it is also a large campus. It's ok to feel uncertain walking around, especially at night. It's a good idea to be speaking with people as you walk around campus, and many students use this time to check in with friends or family, or your roomate. If you would be more comfortable walking with someone, we offer a walking escort service through our Residence Hall Security department.
Walking Escort Service
During the academic semester walking teams of students with mobile radios are available for safe escort across campus during the following hours:
- Sunday to Wednesday: 9 p.m. - 11 p.m.
- Thursday: 9 p.m.-12 a.m.
- Friday & Saturday: 9 p.m. - 2 a.m.
Call (413) 545-2123 to make arrangements for a safety escort.
UMass Transit, (413) 545-0056, operates the Pioneer Valley Transit Authority (PVTA) campus shuttle and buses for the Five Colleges and the towns of Amherst, Belchertown, Deerfield, Granby, Hadley, Northampton, South Hadley, and Sunderland. The buses travel throughout UMass Amherst and to Mount Holyoke College in South Hadley, Smith College and other areas in Northampton, the local malls, and other parts of the Pioneer Valley.
- Check the PVTA Schedules.
- Hours are approximately 7:00 a.m. until 2:30 a.m. except during reduced scheduling.
- During the academic year, buses are free to students and employees.
- Be prepared to show a valid ID.
Child Safety Seat Installation
The CDC reports that motor vehicle injuries are the leading cause of death among children in the U.S. Many of these injuries can be prevented by placing children in properly installed car seats or boosters. UMPD has trained officers, through the Safekids organization, as Child Passenger Safety (CPS) car seat technicians.
Installation Process
- Make an appointment with one of our CPS officers by filling out a Car Seat Installation Request. Once we receive your request we will reach out to you to make an appointment.
- Bring your vehicle and the seat to be installed to your appointment.
- The service is free.
- Safety Seats are sometimes available via a grant for those having financial difficulties, fill out the Car Seat Installation Request for availability.
Child Safety Seat Inspection
If your safety seat is already installed but you would like it checked, please fill out a Car Seat Installation Request to make an appointment with one of our CPS trained officers.
Questions?
Email @email. For more information on how to keep your children safe visit Safe Kids USA.
Fingerprinting
Fingerprinting services are available at UMPD to employees and students.
- We do not take appointments for fingerprinting
- Walk-ins are welcome
- Best time to come: Between 9 a.m. and 4 p.m.
- Be prepared to wait
What to Bring
- Photo ID
- Your UCard or other proof that you are an employee or student
- Completed/signed request form or professional licensing Card
UMPD Address
585 East Pleasant Street
Amherst, MA 01003-9600
The MA Motor Vehicle Law requires out-of-state students bringing vehicles into the Commonwealth of MA to file a Nonresident Driver Statement with the local police department in the city in which their university is located.
This policy applies to:
- Any student that lives in on-campus housing and that operates a vehicle in Massachusetts and whose vehicle does not have a Massachusetts license plate.
- Any student that is temporarily or permanently residing in Massachusetts and that operates a vehicle in Massachusetts and whose vehicle does not have a Massachusetts license plate.
What you must do:
If this policy applies to you, complete the Non-Resident Student Vehicle Form.
Vehicle Decal:
After your form is processed, UMPD will contact you and let you know when your state-approved decal is ready. Once decals have been assigned, they can be picked up at the UMass Police Department, 585 East Pleasant Street, Amherst, MA. The decal will be valid until your expected graduation date. This decal is not a substitute for an official UMass Amherst parking decal.
Pursuant to M.G.L.ch.90 s3
Pursuant to M.G.L. ch.90 s.3, every nonresident enrolled as a student who operates a motor vehicle in Massachusetts that is registered in another state during any period beginning Sept. 1 of any year and ending on Aug. 31 of the following year must file a RMV "Nonresident Driver Statement" with the local police department. Failure to file such statement is punishable by a fine not to exceed $200.
This policy does not apply to:
- Faculty, staff, vendors, visitors or volunteers.
- Any student that operates a vehicle with a Massachusetts license plate.
- Any student that commutes to campus and does not reside in Massachusetts (i.e. only comes to campus for classes but lives out of state temporarily or permanently).
UMass Amherst Police Department Records Office and Public Records Information: The UMass Amherst Police Department is responsible for the maintenance and distribution of department and public records. The UMPD records office is also responsible for collecting any fees associated with the preparation and distribution of public records. If you would like to submit a request for public records from UMPD, please complete this online form available through the UMass Amherst Campus Administrative website at: Public Records Request please provide all required information. For records from the Police Department, the type of record to obtain a public record is “other”.
What to expect once a request for public records has been submitted online:
Please be aware when submitting requests for public records, under Massachusetts State Public Records Law, state Agencies like UMPD are allowed ten business days from the original date of the submission to review and respond to all requests for public records. Public records requests that are still within the ten business-day time allowance are considered pending and under review.
If you are requesting records that are related to a pending court appearance; under Massachusetts State Public Records Law, these may not be available for distribution under public records. Please be aware of this when submitting your request for public records.
Any questions related to a pending request for public records that has been submitted to the UMass Amherst Police Department can be emailed to UMPD Records Request at: @email
To obtain an accident, arrest or incident report for a claim being process through an insurance company, you must contact the insurance company and have them make the request via email.
Please use this link to file a public records request: https://www.umassp.edu/public-records/public-records-requests
Thank you,
Records Access Officer:
Ian P. Cyr, Deputy Chief of Police
@email
Keeper of the Records:
Ian P. Cyr, Deputy Chief of Police
@email