How to contact us
In an emergency:
In an emergency call (413) 545-3111 from your cell or through Microsoft Teams. You will be connected directly to the UMass Police emergency line. On campus, you may use one of the yellow Campus Help Phones. The campus help phones auto-connect to UMass Police.
Best practice for on-campus emergencies is to use your cell phone. If you must use Teams, call (413) 545-3111 directly. If you call 911 via TEAMS, you will still get a public safety dispatcher, but be ready to give your exact location. A call from TEAMS to 911 may be problematic with determining your location.
For non-emergencies:
For non-emergencies, call us at (413) 545-2121. Leave a message on our confidential Tips Line (413) 577-TIPS (8477).
