Accreditation

There are two levels within the Massachusetts program—certification and accreditation. Certified departments must be in compliance with 155 mandatory standards. In July 2009 a team of trained assessors, free of conflict with the department, conducted the first onsite review at UMPD. Based upon the findings and recommendations of the Assessment Team, the Massachusetts Police Accreditation Commission (MPAC) voted to grant UMPD certification.

The second level within the MPAC program is accreditation. UMPD was awarded full accreditation in January 2011. That required our department to meet an additional 98 mandatory standards, as well as a minimum of 79 optional standards, based on agency size, in order to receive that recognition.

Accreditation was awarded for a three-year period. UMPD must maintain compliance with the applicable standards, conduct interim reviews, and shall be assessed again in 2025 in order to continue as an accredited department.

We are extremely proud of our accreditation status and find that it has a number of benefits:

• Accreditation ensures the operational readiness of the UMass Amherst Police Department.
• Accreditation ensures that the department's policies and procedures are consistent with modern professional policing standards.
• Accreditation promotes a strong emphasis on officer safety.
• Accreditation provides an ongoing, independent evaluation of the Department.
• Accreditation provides each member of the department with a sense of pride, knowing that their agency has met such high, professional standards.

For further information on MPAC, contact:

Massachusetts Police Accreditation Commission, Inc.
110 Haverhill Rd, #395
Amesbury, MA 01913
617-967-5660

A team of assessors from the Massachusetts Police Accreditation Commission (MPAC) arrived on campus during the third week of November 2025 to begin examining various aspects of the police department's policies, procedure, operations and facilities. Verification by the assessment team that the department meets the Commission's standards is part of the voluntary process to gain state accreditation -- a self-initiated evaluation process by which police departments strive to meet and maintain standards that have been established for the profession, by the profession. The accreditation program consists of 253 mandatory standards as well as 122 optional standards. In order to achieve accreditation status, the department must meet all applicable mandatory standards as well as 65% of the optional standards. Maintaining accreditation is a highly prized recognition of law enforcement professional excellence.

The University of Massachusetts Amherst Police Department received its first reaccreditation award on November 21, 2015 at the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) fall conference in Miami. The department’s first accreditation award was received in November 2012.  “The men and women of the UMass Amherst Police Department are a dedicated team of professionals who have worked hard to make this award possible. Their ongoing commitment to providing the highest level of service is reflected in this highly regarded national award,” said Chief Tyrone Parham.

The CALEA Accreditation process—considered the “gold standard” by the public safety community—is a proven modern management tool. Once implemented, it provides an agency’s chief executive officer, on a continuing basis, with a blueprint that promotes the efficient use of resources and improves service delivery, regardless of the size, geographic location, or functional responsibilities of the agency. The standards upon which CALEA’s programs are based reflect the best thinking and experience of contemporary public safety practitioners and researchers. The standards are considered benchmarks for today’s public safety agencies. The award signifies the UMass Amherst Police Department has successfully met a body of internationally recognized professional standards offered by CALEA: Law Enforcement Accreditation.

Agencies receive their awards after participating in a voluntary process that involves a commitment of personnel and other resources. The process can take up to 36 months for law enforcement agencies seeking accreditation. During this period, all aspects of the agencies’ policies, procedures, management, operations, and support services are examined in detail. In addition, each agency conducts a detailed self-assessment and participates in an on-site review by a team of outside CALEA assessors, comprised of experienced public safety practitioners.  The local community is also notified of the process and given the opportunity to submit comments and observations.

A CALEA expert Assessor arrived in Amherst on July 10 2023 to examine all aspects of the police department’s policy and procedures, management, operations and support services. The UMass Amherst Police Department once again successfully met the standards required to achieve accredited status. During the Site-Based Assessment Review, the assessment team conducted 23 interviews regarding the topical areas previously defined. The interviews were with agency members and members of the community. The approach not only
further confirmed standards adherence, but also considered effectiveness measures, process management and intended outcomes.
      

The UMass Amherst Police Department also received reaccreditation status from the Massachusetts Police Accreditation Commission in February 2014. MPAC awards require reaccreditation every three years.  CALEA awards and onsite occur every 4 years with annual remote assessments taking place each fall. The Compliance / Accreditation manager for UMPD is Jerry Perkins, with program oversight provided by Lt. Mike Malouin.  For more information regarding the Commission on Accreditation for Law Enforcement Agencies, Inc., contact the commission at 13575 Heathcote Boulevard, Suite 320 Gainesville, VA 20155, call (703) 352-4225 or visit www.calea.org.

CALEA stands for Commission on Accreditation for Law Enforcement Agencies. It was established in 1979 and is comprised of four major law enforcement executive membership associations: International Association of Chiefs of Police (IACP), National Organization of Black Law Enforcement Executives (NOBLE), National Sheriffs' Association (NSA), and the Police Executive Research Forum (PERF). It is a process where state and local law enforcement agencies can voluntarily demonstrate that they comply with national standards which are an indication of professional excellence.

The UMass Amherst Police Department achieved its first CALEA Accreditation Award on November 17, 2012. The Department will be re-assessed every three years to ensure continued compliance with recognized standards. The accreditation process provides for internal and external checks and balances ensuring that our agency is effectively serving our employees and the community. The benefits of achieving and maintaining CALEA accreditation include: increased training to develop the best officers, assists with the most efficient delivery of service to our community, and provides management with a comprehensive guide for the administration and operations of the department. The UMPD’s members are dedicated to the department’s mission of providing a safe environment in which to live, learn, and grow. We are the only Western MA police department accredited by CALEA, and the only college or university police department in the state to hold this distinction.

Other benefits of accreditation are nationwide recognition of professional excellence, continued planning and development of the department, proactive management, improved community relations and pride in our organization. CALEA accreditation assists us to demonstrate our commitment to our community through the highest level of excellence available in the law enforcement community.

"The Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA®) was created in 1979 as a credentialing authority through the joint efforts of law enforcement’s major executive associations. The CALEA Accreditation program seals are reserved for use by those public safety agencies that have demonstrated compliance with CALEA standards and have been awarded CALEA Accreditation by the Commission."

"The purpose of this public portal is to receive comments regarding an agency's compliance with CALEA standards, engagement in the service community, delivery of public safety services, and overall candidacy for accredited status. These comments can be in the form of commendations or concerns. The overall intent of the accreditation process is to provide the participating agency with information to support continuous improvement, as well as foster the pursuit of professional excellence.

NOTE: IMPORTANT: CALEA is not an investigatory body and subsequently the public portal should not be used to submit information for such purposes."