UMass Offices That Can Support Your Students

Dean of Students Office

DOSO is concerned with the overall wellbeing of your students. In particular, they can serve as a single point of contact within the University for students and their families in time of crisis. There is a simple online form to request assistance from the Dean of Students Office for a student. There are many reasons to request assistance: if a student has excessive absences, is not responsive to instructor outreach, has become withdrawn, reports a medical condition of concern, or shares stressful personal information. It is not not your job to counsel students, but you are the main contact between the student and the university. By sharing information with DOSO, we can find students who may need help and get that help to them faster.

Disability Services

Disability Services provides a wide variety of services to students with disabilities. 

FERPA: Your Students' Privacy

The Family Educational Rights and Privacy Act of 1974 (FERPA) is the primary law that protects the confidentiality of students’ records in academic environments. Learn more about FERPA to protect your students' privacy. 

Learning Resource Center

The LRC is the tutoring center at UMass. Their academic support programs are for all residential undergraduate students, not just those who are struggling academically. Peer Tutors, Supplemental Instruction (SI) Leaders, and ExSEL Leaders are model students trained to assist their peers in achieving academic success, and often offer support targeted at large-enrollment introductory courses.

Office of Equal Opportunity and Access / Title IX

The Office of Equal Opportunity and Access is here to provide you and your students with support, options, and guidance. We promote an inclusive, equitable, and caring campus culture and oversee the University’s compliance with Title IX to prevent and address sex-based discrimination, harassment and retaliation.

Writing Center Support for Student 

The Writing Center will work with your students at any stage of the writing process. Encourage (but please do not require) your students to make a one-on-one appointment with a writing tutor at any stage of the writing process.