Research Security Training : Research and Engagement : UMass Amherst

Research Security Training Enrollment Instructions

Research security training, including basic and more detailed advanced courses, are available through the CITI Program.

Enrollment Instructions:

Go to the CITI Program
Select University of Massachusetts Amherst from the dropdown menu and click on Continue to SSO Login/Instructions.
Enter your UMass Amherst NetID and Password. If this is your first time on the CITI platform through UMass Amherst SSO, you may be asked to complete a profile or update an existing one.
The Welcome dashboard lists your Active Courses, Courses Ready to Begin, and Completed Courses. If this is your first time at the site these sections will be empty.
To add a course, go to the bottom of your Welcome dashboard. Under Learner Tools for University of Massachusetts, select Add a Course.
On the Select Curriculum page, choose Research Security and click Next.
On the Selection page, choose Research Security Training (Combined) - This is the shorter version or Research Security Training. Either will satisfy the regulatory requirement.
- Choose the Research Security Advance Refresher if you are renewing your training.
- You are also welcome to complete the Undue Foreign Influence Risks and Mitigations.
A list of optional Webinars will appear on the next page. You may select any that are of interest or none at all. Click Next to move to the following page.
CITI will return you to your Welcome dashboard, where your choice(s) will appear under Courses Ready to Begin.
Select Start Now to begin the training.

If you have any questions regarding this training, please contact Melinda LeLacheur, Research Compliance Program Coordinator, at @email or (413) 545-5283.

Status Updates for CITI users who are experiencing issues with the Research Security Training

9/27/2024 - Some CITI users are experiencing issues with one or more of the Research Security modules. Please note that this has been reported to CITI and they are working on a fix. We will post updates as they become available. Thank you for your patience.

10/7/2024 - We are still working with CITI to pinpoint and fix all issues and are making progress. Here are some notes that may help. Please contact Melinda LeLacheur, Research Compliance Program Coordinator, at @email if you have further questions.

Course enrollment:

Reported issue: The Research Security Training course is not on the list of courses ready to begin when a learner logs in.
Solution: Learners must add the course to their list. See enrollment instructions below on this page.

Module 1:

Reported issue: On the Introduction page, the "next" button is not available after the "Objectives" section has been reviewed.
Potential solution: CITI requires that learners engage will all six buttons on that page (Objectives, Navigation, Glossary, etc.) in sequential order. After doing so, the "next" button should appear.<

Module 4:

Reported issue: The course stalls part way through the video.

Status: This is a known issue, and we are working with CITI to determine the cause.
Actions you can take:
- Relaunch your browser
- Try another browser
- Make sure you have engaged in all of the buttons presented
- Check internet connectivity
- Re-start that module at a later time (same day or next day). There is some indication that this particular module may be under-resourced. If the number of learners engaged in it outweighs the resources, the module will stall.

Reported issue: After taking one of the quick quizes, the "next" button is not available

Actions you can take:
- Click on the "Menu" button that does appear. This will take you to a page with the four modules.
- Click next until you pass the point where you had the issue.
- You should be able to continue the training from there.