The University of Massachusetts Amherst
If you are experiencing a life-threatening medical or mental health emergency,
call 9-1-1.

Mount Ida Campus Health and Counseling Clinic are open for in-person and telemedicine visits by appointment only.

COVID-19 Testing

  • Rapid antigen tests for students and employees are available in the Security Office.

Learn more: COVID-19 guidelines



Welcome to Mount Ida Campus Health and Counseling!  Health Services is available by appointment only (see below).  Counseling services is closed for the summer and will reopen on September 5th.  If you need a counseling referral, please call 617-243-1382 and leave a message for the nurse practitioner. 


Hours and Location

*Summer Session hours may vary. Please call and leave a message for the nurse practitioner and we will get back to you ASAP. *

Health Clinic: open daily Monday - Friday, by appointment
Please call for hours and appointments: 617-243-1381

Counseling Clinic: Closed for for the summer.  
Call for referrals: 617-243-1381

We are located in Appleton House (Building 21), behind the Veterinary Technology Building.

Action Items

1. Make sure you are registered for the UMass Patient Portal. You will use the Patient Portal to submit immunization records and health documents, schedule health appointments online, view secure messages, and more. If you have trouble registering or accessing the portal, please review our FAQs or email uhsportalhelp [at] umass [dot] edu.

2. Opt-in for text messages from Mount Ida Campus Health and Counseling so you can receive important communications via text, including Zoom links for your telehealth appointments.

  1. Log in to SPIRE
  2. Once logged in, click Main Menu > My Personal Information > Phone Numbers
  3. Select Local and/or Cell Phone from the dropdown menu, make sure your cell phone number is listed correctly, and click Save
  4. Log in to the Patient Portal. Click the Forms tab, select Texting Opt In/Opt Out, and follow instructions to opt in

Contact Us

  • Mount Ida Campus Health and Counseling Clinic: 617-243-1381
  • After-Hours Medical Support: 617-243-1381
  • Fax: 617-243-9291
  • In an emergency, call 9-1-1.

Sexual Assault: If you have experienced a sexual assault and would like to be seen by a Sexual Assault Nurse Examiner (SANE), go directly to Newton Wellesley Hospital Emergency Room. To speak with a Mount Ida Nurse Practitioner or Counselor, please call 617-243-1381.

Student Health Insurance and Billing

Our Services

  • Wellness services: physicals, TB testing
  • Mental health counseling and group therapy
  • COVID-19 testing
  • Diagnosis and treatment: common illnesses and injuries, UTIs, sore throat, sprained ankle, mono, etc.
  • Immunizations: flu vaccines, tetanus, HPV (Gardasil), rabies, and travel vaccines
  • Specialist care: case management and coordination of specialist care in the community, off-campus referrals for specialized/intensive care, and medication management
  • Men’s health: exams and STI testing
  • Women’s health: exams, birth control, emergency contraception consultation, STI testing
  • Sexual assault counseling and support
  • Smoking cessation
  • Health and wellness education: for students through programming on campus


Rights, Responsibilities, and Privacy

Be an informed partner in your health care. Learn about your rights, responsibilities, and our privacy practices here.


We Value Your Feedback

Share feedback on your experience by writing to uhsfeedback [at] umass [dot] edu. Include your phone number to receive a response. | NOTE: Please do not send protected health information via email. Protected health information includes demographic data, medical histories, test results, insurance information, and other information used to identify a patient. If you wish to discuss a health matter, please send us your phone number to receive a call back.


Patient Portal

Use the UMass Patient Portal to submit immunization records and health documents and view secure messages from your providers.




After-Hours Health and Counseling 


For non-emergency medical issues, please return during normal business hours or call 617-243-1381.

When we are closed: call 617-243-1381 and listen carefully to all the options

Newton Wellesley Hospital – Emergency Room
2014 Washington Street, Newton, MA 02462
Phone: 617-243-6000

Chestnut Hill Urgent Care
Route 9 East – 200 Boylston Street, Newton, MA 02467
Phone: 617-278-8500
Hours: Mon - Fri ,11 a.m. - 9 p.m.
Sat-Sun, 9 a.m. - 7 p.m.

Mental Health

For non-emergency mental health issues, please return during normal business hours or call 617-243-1381. 

When we are closed: call 617-243-1381 and listen carefully to the options

Newton Wellesley Hospital – Emergency Room
2014 Washington Street, Newton, MA 02462
Phone: 617-243-6000

Riverside Community Care 24-hour Crisis Team: call 800-529-5077


Additional Mental Health Resources

National Suicide Prevention Lifeline: call 800-273-TALK (8255)

National Crisis Hotline: call 800-273-TALK (8255)

Crisis Text Line: text the word HOME to 741741 to reach a trained counselor

LGBTQ+ Suicidal Hotline: call 866-488-7386

REACH (Domestic Violence): call 800-899-4000

BARCC (Sexual Assault): call 617-492-8306


Health and Wellness Online Resources

Online resources recommended by University health-care professionals are available on a wide variety of topics. Learn more.



Local, State, and Federal Regulatory Agencies: