Mail Services

Senior Staff Contacts

Rob Leveille

Mail & OpScan Services Manager
@email

Jim DeRoy

Distribution Services Manager
distributionservices@umass.edu

Todd Zaganiacz

Marketing Mail Supervisor
@email

Carie Berg

CSM / Front Office Supervisor 
OpScan Services
@email

Christopher Seymour

Mail Operations Supervisor
cjseymou@umass.edu

USPS Shortcuts

Zipcode Lookup Zipcode Lookup Compare Domestic Services Compare Domestic Services Compare International Services Compare International Services USPS Customs Form USPS Customs Form Add-On Mailing Services Add-On Mailing Services

Shipping Compliance Information

eShip Global eShip Global Office of Research Compliance Office of Research Compliance Shipping Hazardous Materials Shipping Hazardous Materials Shipping Prep Form for Domestic & Int'l Packages Shipping Prep Form for Domestic & Int'l Packages

Resource Files

Resource Files

OpScan Services 2021 Presentation (Rev 12/24) OpScan Services 2021 Presentation (Rev 12/24) Export Control Training Material Export Control Training Material 2023 Mail 101 Webinar Combined Class Transcript 2023 Mail 101 Webinar Combined Class Transcript [Job Aid] UPS Shipping Via Mail Services [Job Aid] UPS Shipping Via Mail Services [Job Aid] Locating Your CampusShip ID [Job Aid] Locating Your CampusShip ID

Helpful Links

Helpful Links

eCampus eCampus Campus Maps Campus Maps

Often Asked Questions

Tracking

What does the USPS tracking status "Delivered to Recipient by Agent" mean?

What does the USPS tracking status "Received by Agent" mean?

What does the USPS tracking status "Delivered to Agent, Picked up at USPS" mean?