Resource Files
Frequently Asked Questions
How should I address a freight delivery?
When ordering a commodity that requires freight delivery, please use the following address format:
University of Massachusetts Distribution
C/O (YOUR DEPARTMENT NAME)
Attn: (Recipient's name & phone)
360 Campus Center Way
Amherst, MA 01003-9248
My package was delivered. How long is it held at the RSD office?
Packages will be held for no longer than seven (7) days. After 7 days, the "unclaimed" packages will be returned to the sender as "undeliverable".
To avoid delays, please be sure that the address given to the vendor is correct at the time of shipping / delivery. Mail clerks will not open a package. (Ex. to look for a packing slip for alternative addresses/information.)
